Recensioni (4.758)

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
8 settembre 2020

can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal

TV and LV Print T
Stati Uniti
Circa un mese di utilizzo dell’app
Meta ha risposto 9 settembre 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

19 ottobre 2021

need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back

nftbrands
Stati Uniti
Circa un mese di utilizzo dell’app
22 ottobre 2020

This app have been helpful, I am still getting everything going. I enjoy setting up my online store and helping build my brand. I see great things happening soon.

HENNET
Stati Uniti
Circa un mese di utilizzo dell’app
Meta ha risposto 23 ottobre 2020

Thank you for sharing your feedback and leaving a review. I'm glad to hear the process in setting up your store has been enjoyable, and I'd love to know if there is anything further you need support with. I'll be sending you a follow up email shortly to touch base. - Veena, Shopify Support

7 dicembre 2020

It was very quick and easy to use. It only took about 5 minutes for me to get everything i needed to get done done.

JaiBeauty
Stati Uniti
Circa un mese di utilizzo dell’app
Meta ha risposto 8 dicembre 2020

Thanks for sharing your feedback! I'm glad to hear you had an easy time! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2 ottobre 2020

The setting was good. I hope it will grow my business well, I enjoyed this app. Thank you very much. ok

Catmondu
Australia
Circa un mese di utilizzo dell’app
Meta ha risposto 5 ottobre 2020

Thanks for letting us know how the Facebook app is working for you, we always like to hear about this. I'm going to send you an email to see how we can improve it more for you. Keep an eye on your inbox for that email. - Cíara, Shopify Support.

24 novembre 2020

The app seems to be easy to handle but it is the business.facebook.com thats an nightmare. its a maze. But I hope it will get better.

tempus4u
Danimarca
Circa un mese di utilizzo dell’app
Meta ha risposto 25 novembre 2020

Thank you for taking the time to leave a review. Glad to see you found the app easy to navigate. Merchant feedback is extremely important to us in order to improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback for the app. - Anna, Shopify Support

4 novembre 2020

Using this app my Shop Tab does not appear on my Facebook Business page. So what's the use of having a Facebook shop if does not appear. Just saying...

Marianne Jones
Australia
30 giorni di utilizzo dell’app
Meta ha risposto 5 novembre 2020

Thank you for your review and sharing your feedback. I understand how important it is ensure the app is functioning properly so that you can sell products on Facebook. I’d like to look into this further for you and I will be in touch by email soon to ask for more details. - Anna, Shopify Support

26 aprile 2022

Cannot get past the last step, continues to say that i'm already connected when i'm not. It's a real headache

SITUS Design & Goods
Stati Uniti
28 giorni di utilizzo dell’app
Meta ha risposto 28 aprile 2022

Hi there,

My name is William from the Marketplaces support team at Shopify, thanks for taking the time to review our app. The error you are describing requires troubleshooting on an individual level so I'll reach out to discuss those details with you directly.

William | Marketplaces Support Specialist
Shopify

2 febbraio 2021

i hope this connects once and for all, ive been having trouble when sharing my link on Facebook , it says site under development while in reality its up and running

Hania Bitar Jewelry
Giordania
26 giorni di utilizzo dell’app
Meta ha risposto 3 febbraio 2021

Thanks for taking the time to leave a review. As you know merchant feedback is very important to us. I'd like to hear more details on the issue you are encountering to see how I can help. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support

16 dicembre 2020

Sometimes it is difficult to access Facebook management from here, despite using the right password and user id

VKVeruzka
Stati Uniti
26 giorni di utilizzo dell’app
Meta ha risposto 17 dicembre 2020

Thanks for sharing your feedback! I definitely understanding how that may be frustrating. If you're referring to the redirects to your Facebook Business Manager, any login session that you are directed to is not actually hosted by our platform. I've sent you an email to discuss this further and I hope to hear back from you soon. - Abdalla, Shopify Support