Facebook & Instagram , 4.713 recensioni

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
18 marzo 2023

I have already tried to connect this application several times, but Facebook says my store https://oliveoil.green/ is “violating integrity policies”.
Support sucks. Either no one answers my questions or some stupid bots are talking nonsense.
Ok, I won't violate your integrity policies anymore.
Bye Facebook, I'm deleting you with tears in my eyes and I will miss you so much!

OLIVEOIL.GREEN
Slovenia
Quasi 3 anni di utilizzo dell’app
Meta ha risposto 3 maggio 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

23 febbraio 2021

I used this app to help me link my shop platform to Facebook. I really like how easy it links to all the relative shop links already built in my platform. It would be great if it went even faster.

tagla
Stati Uniti
Circa 3 anni di utilizzo dell’app
28 settembre 2021

It got disconnected when it asked me to update the app. Now I try to connect again with my accounts and it says that I do not have a commercial account (if I have !! before it worked perfect) and also the messenger chat was installed only on my site, which I do not want. I need a solution.

Giani Dafirenze
Cile
Quasi 3 anni di utilizzo dell’app
Meta ha risposto 1 ottobre 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting your account connected. I'm going to look into this and follow up with you in an email to see how I can help you to get this resolved.

Robyn | Shopify

3 marzo 2021

With the new update, integration with my Facebook business account is streamlined. However, some adjustments have to be made.

Angel's Organics: Hair and Skin Care
Stati Uniti
Circa 3 anni di utilizzo dell’app
27 settembre 2022

This app has only caused me stress and headaches from all the issues that come from using it. My website is currently down because my Facebook account got logged out by itself and now I cannot sign back in. Prior to this, my other Facebook accounts I made to separate from my personal account kept getting deactivated every time I tried to make a new business page in order to get Instagram shopping and Facebook ads on Shopify. There was no resolution, countless times reporting and no help whatsoever. No way to contact someone on the phone directly to figure it out. If we did not have to connect Facebook to everything I would not even use it!

ASTRIDMOON
Canada
Quasi 3 anni di utilizzo dell’app
Meta ha risposto 29 settembre 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

Data modifica: 9 dicembre 2020

good to have it. guided tour, Instgram + Facebook in one app. I only can repeat myself: good to have it, especially guided tour.

ULI Form
Germania
Circa 3 anni di utilizzo dell’app
30 dicembre 2020

Always great to be apart of something bigger then myself. Facebook brings us to gather as a family. We need more apps

Miller Net LLC
Stati Uniti
4 mesi di utilizzo dell’app
20 marzo 2021

this app helps me a lot to navigate, i would recommend this app.it was perfect to me as a new business owner

Exquisite
Stati Uniti
4 mesi di utilizzo dell’app
Data modifica: 5 gennaio 2021

With Facebook I was able to bring more people to my shop . Wish more countries was available for Adv

Varsh Fashion
Canada
4 mesi di utilizzo dell’app
24 febbraio 2021

I used this app to help me sell my apparel on Facebook. It's now so easy for my Facebook followers to buy from my apparel brand Class & Polish. It's so easy and user friendly.

Class & Polish
Stati Uniti
4 mesi di utilizzo dell’app