Facebook & Instagram , 4.689 recensioni

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
7 settembre 2023

So happy to be integrated with Facebook & Instagram shopping!! Thank you!! Looking forward to connecting with more happy customers, too. :)

Foxy’s
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Meta ha risposto 15 settembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

25 settembre 2023

This app is atrocious. I have orders being made through FB and IG, and they aren't syncing with shopify. I also can't fulfill the orders in FB/IG commerce page because it thinks it's connected to shopify, so the API is blocking fulfillment. The worst is, I had no clue there were orders being made until customers contacted my store. The FB/IG commerce page won't event let me refund the orders because it's waiting shopify to pull them. I disabled the meta channel, but it turned itself back on and caused this cluster. You would think for a billion dollar company, they could get their act right.

Danger Close Apparel
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Meta ha risposto 29 settembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

27 dicembre 2023

good

Luex
Stati Uniti
3 mesi di utilizzo dell’app
Meta ha risposto 29 dicembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

9 dicembre 2023

I love the Team Work .....

Ibele Clothes
Stati Uniti
2 mesi di utilizzo dell’app
Meta ha risposto 15 dicembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

1 dicembre 2023

Items constantly in violation of meta policy for no reason. I'm so done with this app.

Nyteez
Stati Uniti
Quasi 4 anni di utilizzo dell’app
Meta ha risposto 15 dicembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

29 settembre 2023

Easy and beneficial sales channel even for small businesses. Thank you.

Stellar Real
Stati Uniti
Circa 2 anni di utilizzo dell’app
Meta ha risposto 6 ottobre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

1 novembre 2023

Easy setup and ready to enjoy the ride

FashionQueene
Stati Uniti
5 mesi di utilizzo dell’app
Meta ha risposto 3 novembre 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

1 febbraio 2024

Unable to connect to paypal

Mickey's Girl
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Meta ha risposto 9 febbraio 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

23 settembre 2023

I don’t understand. I try to verify my store and I am having problems. I connected with support and come to find out it was Facebook support, they told me that I need Shopify and they are saying the same for the opposite company. The only thing that is wrong is my business phone number. I can’t get help it is frustrating.

Passion 4 Fashion USA
Stati Uniti
Circa 3 anni di utilizzo dell’app
Meta ha risposto 29 settembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

13 dicembre 2023

its amazing

Freestyle Nola
Stati Uniti
7 mesi di utilizzo dell’app
Meta ha risposto 15 dicembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support