Recensioni (4.765)

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
31 ottobre 2023

Impossible to connect store. Super complicated UX, not responding between apps and problems verifying catalogs, collections, products, etc. Had to get profesional help in order to get it functioning

ONCE
Messico
5 mesi di utilizzo dell’app
Meta ha risposto 3 novembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

14 novembre 2023

Certainly helpful with exposing our company to new customers we may not have reached .

CLDUNLTD
Stati Uniti
3 mesi di utilizzo dell’app
Meta ha risposto 20 novembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

19 luglio 2023

It's kind great but I have a lot of difficulties because when I start it disable my account to make ads for almost 2 months until I figret out the problem.

MM-Phoenix
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Meta ha risposto 28 luglio 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

28 luglio 2023

It's great. Very easy to use. Simple to connect your Facebook & Instagram to your store. Also sets up the pixel with no need for coding!

trim luxe
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Meta ha risposto 18 agosto 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

1 ottobre 2023

It's the worst App I've ever used! It can't be possible to get blocked and stay blocked for weeks and getting no help of the support. They block your account and the settings because they think your account would be fake (and I used my private account which I've been using since 2012!). Ridiculous!

TwinRims
Svizzera
4 mesi di utilizzo dell’app
Meta ha risposto 6 ottobre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

12 settembre 2023

While it's absolutely essential for any ecommerce company, this app is NOT very intuitive and there is virtually no support other than the very generic support email. And even then they have no clue how to help you since it's such a niche app!

InfantBoo.com
Stati Uniti
Circa un mese di utilizzo dell’app
Meta ha risposto 15 settembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Feel free to reach out via the link if you need further assistance from our team: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

26 dicembre 2023

excellent

Themiy Store
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 29 dicembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

24 agosto 2023

I don't know what's wrong, I haven't been able to update the sales channel, I also contacted customer service, but it feels very useless. Very annoying.

UNIU
Taiwan
4 mesi di utilizzo dell’app
Meta ha risposto 5 settembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

12 dicembre 2023

Thank you.

OMG.LetMeSee
Stati Uniti
7 mesi di utilizzo dell’app
Meta ha risposto 15 dicembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

24 novembre 2023

Well, very simple and straightforward.

Gold Life Fitness
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 1 dicembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support