Recensioni (4.765)

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
1 dicembre 2023

Items constantly in violation of meta policy for no reason. I'm so done with this app.

Nyteez
Stati Uniti
Quasi 4 anni di utilizzo dell’app
Meta ha risposto 15 dicembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

16 marzo 2024

crashes

boon.co.ke
Regno Unito
19 giorni di utilizzo dell’app
Meta ha risposto 21 marzo 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

31 agosto 2023

I have been suspended 1 week after the beginning of my ads just after being hacked. it is impossible to join the client service and today I have not recovered either my page for ads either my personal account. I am very worried because I have a lot of personal information and credit card on it. That's not normal for such a big company to not have a client service to help people and fix problem... Very disappointing

Parvota
Francia
2 mesi di utilizzo dell’app
Meta ha risposto 5 settembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

12 novembre 2023

Don’t understand why I can’t view my products on Instagram through this app

STITCHBEETZ FASHION STORE
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 20 novembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

18 agosto 2023

The app completely does not load. At all. This has been causing problems for my business and impacting it negatively.

POSTERAMI
Lituania
Circa un anno di utilizzo dell’app
Meta ha risposto 25 agosto 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

1 agosto 2023

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of

Your One Stop Shop
Stati Uniti
3 giorni di utilizzo dell’app
Meta ha risposto 18 agosto 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

27 settembre 2023

Using facebook and instagram has helped my online store tremendously. I would definitely refer current and future business associates.

Imanizpuphub
Stati Uniti
6 giorni di utilizzo dell’app
Meta ha risposto 29 settembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

10 agosto 2023

terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.

Euro Speed Parts
Australia
2 mesi di utilizzo dell’app
Meta ha risposto 18 agosto 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

20 luglio 2023

i have tried this 2 different times in total since i started my business ans this by far is so unnecessary steps, I followed every step just to connect facebook so all my platforms are sync but forget this facebbok connection it is one huge headache

Divine Sanctuary Healing LLC
Stati Uniti
2 mesi di utilizzo dell’app
Meta ha risposto 28 luglio 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

20 agosto 2023

It keeps getting disconnected. When it was connected, all was fine, but after a few days it gets disconnected, and after a few days it was connected again, and repeat.

Scents Dispensary
Malaysia
4 mesi di utilizzo dell’app
Meta ha risposto 25 agosto 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].