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It's kind great but I have a lot of difficulties because when I start it disable my account to make ads for almost 2 months until I figret out the problem.
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Meta Support
It's great. Very easy to use. Simple to connect your Facebook & Instagram to your store. Also sets up the pixel with no need for coding!
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[Meta Support].
Always says it needs attention but doesn’t tell me the issues
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I love the Team Work .....
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Meta Support
This app will not allow me to accept meta based checkout.. Spent days working on it and talking to support but no luck so i am uninstalling. I have submitted tickets to both shopify & instagram and no luck.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
While it's absolutely essential for any ecommerce company, this app is NOT very intuitive and there is virtually no support other than the very generic support email. And even then they have no clue how to help you since it's such a niche app!
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Feel free to reach out via the link if you need further assistance from our team: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I don't know what's wrong, I haven't been able to update the sales channel, I also contacted customer service, but it feels very useless. Very annoying.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I have been suspended 1 week after the beginning of my ads just after being hacked. it is impossible to join the client service and today I have not recovered either my page for ads either my personal account. I am very worried because I have a lot of personal information and credit card on it. That's not normal for such a big company to not have a client service to help people and fix problem... Very disappointing
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Using facebook and instagram has helped my online store tremendously. I would definitely refer current and future business associates.
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We appreciate hearing from our customers!
Thank you,
Meta Support