Recensioni (6.870)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 65% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 14% delle recensioni ha 1 stelle
27 gennaio 2021

usei esse aplicativo para adicionar o pixel a minha loja. foi muito bom a experiencia, recomendo muito

animallworld.com.br
Brasile
Circa 2 mesi di utilizzo dell’app
12 settembre 2023

It gives a constant warning because they closed the Shopping feature, but it is very good to have a single tool for full integration

CENGIZ AKTURK
Turchia
Oltre un anno di utilizzo dell’app
Meta ha risposto 15 settembre 2023

Hi There!

Thank you for taking time to leave a review. If you need further assistance, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

16 giugno 2023

I am seeing drafted products in ads using the feed. Can you help? The Facebook store itself seems to show the correct products, but drafted products somehow make it to the ads.

By Boel
Danimarca
Oltre 2 anni di utilizzo dell’app
Meta ha risposto 27 giugno 2023

Hi There!

Thank you for taking time to leave a review. We would like to assist you with a resolution regarding your drafted products within ads.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2 ottobre 2020

so far so good have not used it yet, but will be using it in the future, just getting started...so may take a while

LaneyBugs
Stati Uniti
Circa un mese di utilizzo dell’app
26 febbraio 2021

This was looking to be a scary process but, overwriting existing shop but, everything looks terrific.

CatWalk Harness Co.
Stati Uniti
Circa un mese di utilizzo dell’app
24 marzo 2021

Its an awesome and helpful tool, I do wish it was a bit more easier to understand what I am doing and why I am doing it step by step, but all in all, I am super grateful for this tool!

3rd Eye Cacao Elixir
Stati Uniti
Oltre un anno di utilizzo dell’app
21 marzo 2023

Not sure why most of the time Ads accounts are getting banned or restricted. We are clothes and accessory seller for women, men and kids still our ads account got restircted or banned and we are not getting any solution.Removal of restriction is very difficult and no proper support from FB.
There is no Live chat support from FB who can help customer to clear such restriction or banns.
thanks FB to provide live chart support since we are not expert in FB..............THANKS

SVB Ventures
India
Oltre 3 anni di utilizzo dell’app
Meta ha risposto 3 maggio 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

1 ottobre 2020

don't know yet as I have only just installed it. So its a bit premature to ask for 100 characters that I don't really want to

Classic Sailing
Regno Unito
Oltre 3 anni di utilizzo dell’app
Meta ha risposto 2 ottobre 2020

Thank you for sharing your feedback. Reviews are completely optional for merchants, and you can always change your review at a later date once you have more experience with the app. I'll be in touch via email to see if you have any further comments. - Veena, Shopify Support

20 ottobre 2020

App was easy to use for the most part.Would recommend to raise sales on e-com businesses..Really liked the easy connection to Shopify store.

Best Online Variety Store
Stati Uniti
Circa un mese di utilizzo dell’app
28 febbraio 2022

I received multiple orders in which the customers used Facebook to complete checkout. For these orders, I am receiving a message in shopify saying the order is on hold and I need to fulfill it via Facebook Commerce manager. Commerce manager says the order is on hold and I need to fulfill it in Shopify. It's a real mess and it is causing major frustration and wasted time. Not to mention, am I ever going to get paid for these orders? Seems no one at FB or Shopify has any answers. Looks like this problem has been going on for quite a while. See link below. https://community.shopify.com/c/shopify-discussions/facebook-orders-not-syncing-to-shopify-order-page/td-p/955390 Someone please help.

Canine Athletes
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Meta ha risposto 2 marzo 2022

Hey there,

Chris here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app so I am sorry to hear in this instance it didn't work as expected for you. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and troubleshoot this further with you.

Chris l Shopify