Facebook & Instagram , 4.676 recensioni

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
25 luglio 2023

This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.

Desi Toys and Decor
Stati Uniti
26 giorni di utilizzo dell’app
Meta ha risposto 28 luglio 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

Data modifica: 28 aprile 2024

I have been trying to set it up but it's not working the business portfolio and terms of service are not opening

Suushifa supplies
Kenya
7 giorni di utilizzo dell’app
8 agosto 2023

Facebook ad is the worst way to get started. They do not help you in any way. I cannot view my ad, I cannot get support to help me at all.

Greg's
Stati Uniti
16 giorni di utilizzo dell’app
Meta ha risposto 18 agosto 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

21 luglio 2023

This seems to be like a good app, I'm about to be running facebook and instagram ads in a couple of days!

Boostifyco
Stati Uniti
3 mesi di utilizzo dell’app
Meta ha risposto 28 luglio 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

26 luglio 2023

Hello, it seems to me a good option in terms of being able to expand our store through Facebook and Instagram, but it seems to me that they put up a lot of obstacles and the process is delayed for them to verify the account.

Caos
Colombia
17 giorni di utilizzo dell’app
Meta ha risposto 28 luglio 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience, if you need more assistance with your review process.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

21 maggio 2023

This is not user friendly, dont now why billion dollar company have pathetic setting restrictions, facebook is not recommended for new businesses

Sentosky
Singapore
3 mesi di utilizzo dell’app
Meta ha risposto 22 maggio 2023

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

17 giugno 2023

got instantly banned saying that i didn't apply with the 4th point of the policy or whatever. I read it and i am a 100% sure i didn't violate the terms. I asked for a review and got said that the original reason was true and that my account should stay that way. I literally didn't even started using it. Thanks.

WiseTime Shop
Belgio
30 giorni di utilizzo dell’app
Meta ha risposto 27 giugno 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

31 dicembre 2023

I can't integrate it

Dream Mall
Pakistan
1 giorno di utilizzo dell’app
Meta ha risposto 5 gennaio 2024

Hi There,

Thank you for taking time to leave a review!

Please contact our Business Support team via this link so we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

11 dicembre 2023

ZERO SUPPORT.

1628 Store
Stati Uniti
9 giorni di utilizzo dell’app
Meta ha risposto 15 dicembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7 giugno 2023

Hey team
Unfortunately my website https://northline.online/ was blocked by your system as so my customers/followers are unable to shop or see my product/content in their facebook and instagram page.
the website follows facebook community standards and I hope your team will help me and unblock my website any time soon.
I will be waiting for your response,
Thankyou.

Northline
India
9 giorni di utilizzo dell’app
Meta ha risposto 14 giugno 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]