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I was busy setting up sales campaigns to promote our products on facebook and instagram - sadly when it came to publishing the campaigns it failed. Upon closer investigation we found that the "shops" disappeared only to find that the whole integrations has been removed with actions saying that the app requires attention. Further to this I was an absolute nightmare to figure out what was happening, I eventually got an article that advised the shops function is removed. Now we don't event have shops on facebook or instagram in our region, which is completely insane. I started the Shopify platform because of the seamless integration with meta. This is no longer the case. Very upset that we can't have shops in South Africa anymore.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Pretty straightforward, a little annoying that they're changing all the time so you have to redo everything, but I guess that's part of staying hip and cool.
Stop this b*llshit, come back to previous version or i will migrate to w*rdpress. I JUST WANT ADD A PIXEL, don't want to connect all my business manager to shopify.. If only this work but they is a lot of errors and can't select the good page, or catalog or instagram... Seriously don't f*ck up, please simplify and not do it harder
Thanks for sharing your feedback! I definitely understand where you’re coming from. In this regard, I’ve reached to you via email and would love to work with you towards addressing this. I’d love to help in any way that I can and I look forward to hearing your thoughts soon. - Abdalla, Shopify Support
Sehr hilfreich, dadurch hat sich mein Leben verändert und ich habe jetzt 2 Kinder wegen ihnen und eine freundin
it helps , still trying to understand it and get some sales on Facebook, still struggling with sales
J'apprends à utiliser Facebook. J'ai créé un compte avec une page pour la boutique et j'ai configuré
Easy to use, I had a great experience using the app. Very helpful! I enjoyed being able to work on the store behind the scenes .
I used this app to build my audiences attention to our top products. it was an easy setup accessing and connecting shopify and facebook. i wish there was more button options when editing template
With the facebook app you have everything very comfortable and easy to use. I recommend it to all people so that you have more possibilities to publicize your products.
I USED THIS app to help me promote my products on social media. I'm quite confused as to how to even make a post. Other than that , all good.
Thank you for taking the time to share your experience. Your feedback is extremely valuable to us and I want to ensure you are getting the most out of our app. I will be reaching out via email shortly to connect with you. Look forward to hearing back. - Anna, Shopify Support