Recensioni (6.952)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 65% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 14% delle recensioni ha 1 stelle
12 novembre 2020

easy so far but time will tell hoping its easier than before and will list my products rather than banning them by title than product

Cluck Cluck! From Suffolk
Regno Unito
6 mesi di utilizzo dell’app
23 aprile 2023

Im just going to echo what everyone else has said. The service is horrible and the app works "sometimes". What I mean by that is this...
It worked when I tried to connect my main FB account to the app. However, it won't let you disconnect without uninstalling the app. Also, if I try to connect another FB ad account to the app, I simply get an error message like so: https://prnt.sc/WjPVxG90bTLT. It states I don't have admin permissions, but I do. You can see this from my chat with a Live FB Rep here: https://prnt.sc/Svz_9yN7DCi2.

When reaching out to support, they tried to troubleshoot the FB page, which had nothing to do with the issue. They obviously have no clue how to handle this.

ShedSonic Pro
Stati Uniti
6 mesi di utilizzo dell’app
Meta ha risposto 3 maggio 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

13 febbraio 2021

will test the app to see if it helps me get accurate information, instead of doing it manually, but seems nice.

Faerunn Store
Brasile
15 giorni di utilizzo dell’app
1 febbraio 2021

This app is great. It reaches to right audience and connects right people which helps the society grow.

Shop Set Go
India
15 giorni di utilizzo dell’app
14 dicembre 2022

Facebook disabled my 5 pages and now they are disabled by business manager who has 10 trained pixels and 5 ad accounts for different stores. Now I found a bug in the Shopify app. Leaving Facebook and move to snapchat and Tiktok.

ERROR: Something went wrong
ERROR: Something went wrong. Please try again.

Dealsclub.pk
Stati Uniti
6 mesi di utilizzo dell’app
Meta ha risposto 14 dicembre 2022

Hi there!

Thank you for reaching out and for leaving an app review. The problem that you were experiencing within the Facebook & Instagram app should be fully resolved. We apologize for the inconvenience that this caused you. Thank you for using the app!

Best regards,
Steve

24 settembre 2020

Very easy to use Happy Customer. The only thing I would improve on is loading the product to the feed faster and automatically eliminating products that violate Facebook ad policies.

Shop at Mags™
Stati Uniti
6 mesi di utilizzo dell’app
9 dicembre 2020

topitop topitop topitop topitop topitop topitop topitop topitop topitop topitop topitop topitop topitop topitop

Atelier FRA
Belgio
15 giorni di utilizzo dell’app
Data modifica: 27 novembre 2020

My shopify store was disconnected from facebook even though I made no changes. I reconnected it. We'll see if it works now. Now I can't submit the review - keeps kicking me back to this screen. Ugh.

EcoLuxe Home
Stati Uniti
11 mesi di utilizzo dell’app
Meta ha risposto 30 novembre 2020

Thanks for sharing your feedback! I understand how that may be a frustrating experience! I'd love to look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

14 marzo 2021

I was unable to create a ecommerce account because I am in Jamaica. This app need to be more inclusive.

Casandra Chisholm
Stati Uniti
6 mesi di utilizzo dell’app
19 dicembre 2020

i use this app and it was really helpful for me , free just used u will like it wallah chokran khouya itoub 3lik

AFROUCA
Marocco
14 giorni di utilizzo dell’app