Facebook & Instagram , 4.722 recensioni

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
25 gennaio 2024

Useless customer support, unable to connect my shopify to it, and when I DID go through all the account verification it BRICKED MY BUSINESS ACCOUNT FOR "Fraudulent activity" THAT IT FORCED ME TO DO

SaltPixieStudio
Stati Uniti
5 mesi di utilizzo dell’app
Meta ha risposto 2 febbraio 2024

Hi There!

Thank you for taking time to leave a detailed review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can continue supporting you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7 marzo 2024

Vergognatevi, assistenza inesistente per un azienda che con facebook ci lavora.

Madotikidslab
Italia
Circa 3 anni di utilizzo dell’app
Meta ha risposto 8 marzo 2024

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

14 febbraio 2024

This is the worst app ever it never connects to the store even after trying 100 times

yoga-vear
Stati Uniti
27 giorni di utilizzo dell’app
Meta ha risposto 16 febbraio 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

11 marzo 2024

necesito solución a un problema que tengo al respecto de la conexion de catalogos, me pueden colaborar al respecto mi correo es produccionaudiovisual@gmail.com y mi numero de telefono es +57 3125137930

EVE JEANS - TIENDA ONLINE
Colombia
Oltre 2 anni di utilizzo dell’app
Meta ha risposto 15 marzo 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una resolución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

6 aprile 2024

1. NO Support. I have reach out numerous times, no response.
2. You are required to use Shopify Payments. Why? Kickbacks?

I just wanted to be able to sell on Facebook and Instagram without issues. If you are wanting simplicity, this is NOT the app for you.

The Earphone Guy
Stati Uniti
Circa 3 ore di utilizzo dell’app
20 gennaio 2024

I can't link my store because Facebook has black flaged me from doing business on that platform without reason or explanation. So how do I Uninstall this app from shopify

Flare Fashion
Stati Uniti
8 giorni di utilizzo dell’app
Meta ha risposto 26 gennaio 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

5 gennaio 2024

Hi, i have a big problem with this app.
Whit this app my FBpixel collect events only if my shop is setting on the defaul domain.

If I set the shop to use my own activity domain (a third party domain), the pixel stop collect event.
Anyone can help me?

I tried to install/reinstall/clean business manager/verify domain/eliminate cookie banner. Nothing worked. I'm disheartened.

Arp Shop
Italia
Circa un mese di utilizzo dell’app
Meta ha risposto 12 gennaio 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

3 marzo 2024

We had a terrible experience with setting up facebook. Super shit improve your systems and processes meta were stick with TIkTok.

StayHard Fitness
Australia
3 giorni di utilizzo dell’app
Meta ha risposto 8 marzo 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the experience you've had so far with set up and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

22 febbraio 2024

no no no this is so hard to understand

Https://Justfashionista.com/
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Meta ha risposto 1 marzo 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and if you need assistance, we are here to help!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

19 aprile 2024

Trying to connect my account from last 4 days, even its connect but not showing any products on my Facebook page, kindly help, Subhanbhatkar@gmail.com

Glamour galore boutique
Oman
Circa 4 ore di utilizzo dell’app