Recensioni (8.250)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 66% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
3 febbraio 2021

facile, pratique, efficace, hate de voir la puissance de Facebbok en oeuvre pour la suite de la publicité

Signorina
Belgio
4 mesi di utilizzo dell’app
2 febbraio 2021

Helping me drive customers to my website for my business through both facebook and instagram advertising

Cullen Wayne
Filippine
4 mesi di utilizzo dell’app
1 gennaio 2021

Installing Shopify's Facebook Channel one of the worst decisions I made in terms of using Shopify integration for third-party features. I had an approved shop running on Facebook for years. This time it had tons of errors and re-installation. It was approved, but when I reinstalled it to fix errors (per Shopify CS team direction), Facebook suddenly rejected it. Then I uninstalled the channel again and Shopify remained an admin on my Facebook business account, and could not be removed without permission. On top of that both Shopify and Facebook gave lousy support for this integration. My Facebook page hasn't been the same since, and Facebook suddenly didn't trust my login and temporarily blocked me from my own page.

Cookbook Village
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 3 gennaio 2021

Thanks so much for taking the time to leave a detailed review. I can definitely agree that this sounds like a very stressful and frustrating experience given that you were approved by Facebook initially. I’d like to look into this further and see if you have any additional details you'd like to share. I will be sending you an email and hope to hear more of your thoughts soon. - Anna, Shopify Support

26 gennaio 2021

I am using this app & it's been helpful so far. Although the tools can have more features to edit products & see analytics too

Snappy Gate
Stati Uniti
4 mesi di utilizzo dell’app
Data modifica: 17 marzo 2021

Nice and easy to use. Everything was straight forward and well worded and understood. Nice easy point and click options.

EmmasatOxford
Nuova Zelanda
4 mesi di utilizzo dell’app
26 novembre 2020

Per ora si è installata senza problemi, ancora non l'ho usata quindi migliore e più amplia descrizione del mio approccio la potrò fare solo in un secondo momento. Grazie

eco gioia
Italia
4 mesi di utilizzo dell’app
Data modifica: 2 febbraio 2021

I am changing my review to 5 stars because apparently, things got much better now. A few months ago I got conflicting information from the support representative, and I had to dig a lot on my own, and it was an issue on the app side, and lack of proper description on allowing checkout at facebook or on shopify. We are pass that and the current upgrade works great.

Sauipe
Stati Uniti
4 mesi di utilizzo dell’app
Meta ha risposto 14 ottobre 2020

Thank you for taking the time to share your feedback and experience. The Facebook app is designed simply to create a connection between Facebook and Shopify to sync your products should you want to promote them via Facebook Pages, Instagram, or Marketing. While the app itself would not cause orphan pages, I'd be more than happy to go through your store with you to help identify what may be causing this issue. I'll be following up by email shortly to discuss next steps. - Veena, Shopify Support

3 marzo 2023

It has said my shops are active but I have never seen them on either fb or ig. Where are they? It's been months!!!! Uninstalling NOW! BYE!

Oliver & Company
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Meta ha risposto 4 maggio 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

12 febbraio 2021

use esta aplicacion para ayudarme a hacer ventas y promocionar mis productos para poder tener una estadistica mas precisa de lo que les gusta a mis posibles clientes.

goltextil
Perù
4 mesi di utilizzo dell’app
11 gennaio 2022

This absolutely does not work every time I try to add the app it literally brings me to a page that is about to load but then after a 2-3 min wait says error not found…. Please Shopify Facebook fix this issue we are trying to advertise our products and time is of the essence when getting these things done.

Bodee Bliss
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Meta ha risposto 12 gennaio 2022

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist