Recensioni (7.903)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 66% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
31 agosto 2021

the problem I'm facing with this account Is that it has been restricted since I opened my Shopify store and my drop shipping account and attached you guys with it, but before my Shopify store everything was working ok, I was allowed to share my artwork and I was allowed to boots my post to reach more customers and I was allowed to pay for my ads without no problem, and now I'm not allowed to do anything and all I'm sharing is my artwork on my drop shippers products, what's the point of having a business account if I can't advertise my work and share my products, it's been stressful because all you guys are telling me is that I've not complied by Facebook and Instagram policies without explaining to me which policies I've broken, there's nothing bad on my account that I'm sharing so just very confused, I just want my account back that's it, everything was fine until I added you guys through my Shopify account but instead, it has given me more headache than good.

Studio Kathryna: Art to Inspire
Regno Unito
6 mesi di utilizzo dell’app
Meta ha risposto 3 settembre 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to reach out over email and see if we can address some of the issues you were having with the app and your Facebook accounts.
Jack | Shopify

28 gennaio 2021

It was fairly simple and straightforward. They walk you though step by step. I hope it gets some sales and some exposure to a new base of potential customers.

The Original Deer Mullet Shop
Stati Uniti
13 giorni di utilizzo dell’app
3 settembre 2020

it's a lot easier to set up and get your items on the market and in front of people who don't know you or what your selling.

JARREDIEZ
Stati Uniti
10 mesi di utilizzo dell’app
Meta ha risposto 4 settembre 2020

Thanks for sharing your feedback! We work hard to improve our app functionality! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

3 dicembre 2020

Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.

Frezh Division
Stati Uniti
10 mesi di utilizzo dell’app
Meta ha risposto 4 dicembre 2020

Thanks for taking the time to leave us a review! Your feedback is extremely important to us and I want to ensure that you are getting the most out of the app. I will be sending you an email shortly to see if you needed any assistance to get the app set up. Look forward to hearing back! - Anna, Shopify Support

14 gennaio 2021

i hope it helps me thanks, I have been trying really hard to get my store off the ground. I really thank facebook for helping with so much stuff lately. Not only can we stay in touch with friends and family but now helping us with our other 2 businesses as well. awesome. thanks thanks thanks

justforhomes
Stati Uniti
6 mesi di utilizzo dell’app
21 ottobre 2022

let me know when the problem is solved cookie ! let me know when the problem is solved cookie !
let me know when the problem is solved cookie !

MONHOME
Svizzera
6 mesi di utilizzo dell’app
Meta ha risposto 27 ottobre 2022

Hi there,

Vance here with Shopify! Thank you for taking your time to leave us a review. It sounds like you might be experiencing an issue with onboarding to the Facebook channel. Our team is already working with Meta to address any errors. I will be reaching out to you shortly via email to offer further support!

Vance | Shopify Support

15 marzo 2023

Horrible, if one does not pay for Ad then facebook will not allow others to see the page of what you are selling and you will not be able to sell on facebook, the Facebook Ad are a scam they charge you too much and when one sees in Shopify the analytics you will realize that facebook is scamming one since they are not the same as facebook charges you, for example facebook charges you for 10 visits that made to your page and when one sees in Shopify only visited 5 people , Facebook stole you money

Te Ves Linda
Stati Uniti
6 mesi di utilizzo dell’app
Meta ha risposto 3 maggio 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

28 gennaio 2021

I liked everything, but sometimes I did not understand what and where to press, so it caused some difficulty for me, but then everything was fine, thanks

BeautyOOK
Ucraina
6 mesi di utilizzo dell’app
10 ottobre 2020

This app was pretty straight forward and did a fairly good job of walking through set up. There is a slight learning curve and if you do not know your way around FB biz manager, you may have a few frustrating moments. All in all, it is a very solid app.

Unified Nexus
Stati Uniti
6 mesi di utilizzo dell’app
12 gennaio 2021

It's good but been a lot of changes lately that have made it tough. I wish there was clearer and more direct communication.

SmokeyZone
Stati Uniti
6 mesi di utilizzo dell’app