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I like the user friendly aspect, but I need a little more direction on the business and backend of the site. I wish there was a little tutorial or at least a link of the most popular ways to set it up.
Thanks for sharing your feedback! We work hard to improve our app functionality and ease of access, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
“There’s no page at this address
Check the URL and try again, or use the search bar to find what you need” I have this now 2 days.. Who can help me whit this.
Hi there,
My name is Jacqui from Shopify Support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issue you are seeing with Facebook. Although it does seem to be resolved now, I'm going to follow up with you in an email and see if you still need help.
Jacqui | Shopify Support Specialist
Always says it needs attention but doesn’t tell me the issues
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I used it to help start the set up of my business. So far so good. It was a little difficult to navigate at first.
Literally horrible! I cant explain how many times and different ways of getting my shopify to connect to instagram and getting my facebook connected as well. it has been a total nightmare and the guides are NOT CLEAR . im ready to give up on shopify all together because I would like it for my instagram but it literally doesnt seem worth it to me anymore. this is my first 1 star review ever ive been reading and trying things for hours and nothing.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://fburl.com/r6pazraf so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
I cannot get this app setup in order to sync my Facebook and Instagram. I have installed the app, but when I go to open the sales channel, I get an error that reads "Sorry, something went wrong". Please fix this issue asap, it is effecting my ability to make sales and integrate my products.
Hi there,
William here from Shopify support, thanks so much for using the Facebook sales channel. I recognize that you've been affected by this issue affecting multiple merchants right now and I'll reach out to you to provide an update. Please watch for my upcoming email.
William | Marketplaces Support Specialist
Shopify
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
I like the way it works, it helped me to understand how to connect my accounts and it was so easy to understand
its not working sdsddsdsdsdsdsdsdsdsdsdsdsdfwfewfvdsaFGETBGWRYN5UMI,O.P7O,MRTNFVDAzHKUYLI;OIULJDFsdgnhmjf,kg.jlh/j.kgh,jmdhfgvacsAX
Thank you for leaving a review and sharing your feedback. I want to ensure you are getting the most out of the app and I would like to hear more about the issues you are currently facing. I'll be sending you an email shortly to discuss. Look forward to hearing back. - Anna, Shopify Support
pretty easy to use, took a little bit to figure it out but once it's set up its great and works just fine