Facebook & Instagram

Great app for connecting your Facebook to your shopify store. I have used it for two shops already and it's great.

I used the app so I could easily sell on Instagram Shopping. It makes the setup for that really simple, but unfortunately, it randomly, and automatically, posts updates as if they are coming from my shop's Facebook page saying: "Shop has Added a Product To Their Facebook". And I don't just mean one or two, like TONS of these posts. And it's random. It didn't just happen on upload, it happens regularly. Additionally, I only see it in News Feed. It isn't on my shops actual page to where I can delete it when I notice one. Its very frustrating and there is no solution. I have been following a support thread about it for a while, and many of us are having this issue and it isn't being addressed or resolved. So I'm going to have to uninstall this and lose my Facebook Shopping because of it. Shopify & Facebook: PLEASE FIX THIS!

I love the easy set up and usage of this app. You require no skill in setting it up. Just log in and start sharing your products. Thank you for making it so easy!

As a newbie to e-commerce, I am grateful for platforms like FB that make the process just a little bit easier.

good app. easy integration especially with pixel. Must have for any business. ......................

i used the app to help me sell on facebook. i was confused when i had to reset up with no warning but i seem to be getting there now

I use this app, it helps to improve performance, attract more users and buyers to my site, makes it easier to categorize buyers

The support and help in resolving issues has literally been zero. It has now gotten to the point that you can't even contact meta for support. If meta is wondering why they have lost so much revenue in the past year then it might have something to do with the way they treat business owners. I have lost access to the app and my shop on meta and Instagram. My shop is no longer linked to shopify with no reasonable explanation as to why. My account has been banned from advertising due to an innocent comment I made on my personal account about people getting better from an illness but the comment police obviously didn't like that. I have evidence of this. It was listed as the main reason as to why I couldn't advertise. I have also had my Instagram account hacked and is now currently being used fraudulently to extract money from unsuspecting users, using my name and identity to do so! I have reported this to meta but they have done nothing to prevent it from happening further. When are meta going to take responsibility and take action over these criminals? Business owners like myself are being penalised for other people's actions and it is just not right! I would like to see some significant changes starting with providing business customers like myself with good old fashioned in person or over the phone helpful customer service, with people trained to deal with the plethora of problems that business owners face when accessing meta and Instagram platforms. I would also like to see meta taking criminal activity much more seriously and having a robust policy for dealing with it. Lastly I would like to see Meta respecting business owners and working with them, rather than preventing them from accessing their shops and advertising. This is our livelihoods and we are working hard to succeed and Meta's success also depends upon our success. If multiple business owners get fed up with the treatment they receive from Meta and find alternative platforms then ultimately this affects Meta's advertising revenue and long term success. From what I can see from the reviews of the app their are quite a few unhappy and disgruntled business owners who have all experienced a lack of support and a removal of their shops with no explanation as to why. This kind of behaviour from Meta is deeply unprofessional and needs to be rectified immediately! I have resorted to leaving a review as I have no other way to communicate my issues and my deep disappointment in Meta. I look forward to hearing from you soon with a real solution. Thank you.

Easy to setup and easy to navigate. I came here because i had to update my IG & FB shop, this new Facebook channel is much easier because everything is in one place!

The app was relatively straight forward and the ease of use was on par with what I expect an organization of FB's stature to provide.