Facebook & Instagram , 4,681件のレビュー

総合評価
3.8
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の15%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2024年3月27日

Great app, you can easily connect your Meta manager with Shopify.

Foerge
アメリカ合衆国
アプリの使用期間:11ヶ月
2024年2月25日

his app is very hard to set up and doesn't connect with the Shopify store, the online support is not working on time and doesn't help us with the issues, therefore Meta is not helping the online business community by connecting the store easily with the Facebook platform.
I can not set up my admin part, the platform rejects my setup, and no access to connect with the Shopify store, meta needs reform and make smart customer services.

KEFY.PEACE
アメリカ合衆国
アプリの使用期間:8ヶ月
Metaが返信しました 2024年3月1日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年2月27日

MY EXPERIENCE WITH FACEBOOK AND INSTAGRAM HAS BEEN QUITE INTERESTING! BOTH PLATFORMS HAVE EVOLVED IMMENSELY OVER THE YEARS, AND I'VE HAD THE OPPORTUNITY TO OBSERVE AND LEARN ABOUT THEIR DEVELOPMENT AND IMPACT ON SOCIETY

20sMentor
パキスタン
アプリの使用期間:3ヶ月
Metaが返信しました 2024年3月1日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年4月3日

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

The Bombay Store
インド
アプリの使用期間:約2年
2024年3月29日

So far the process has been very smooth to set up shops on the platform and everything worked without a single issue, love the experience, thank you Meta!

PawLife
アメリカ合衆国
アプリの使用期間:5日
2024年3月16日

Facebook is horrible and they blocked me from my own page and it's been 3 weeks and my product still did not sync. I been trying delete an old account but I can't have access the page I created. It's mess. I've been having problems with Facebook commerce ever since they changed to Meta. It's to much going on and they don't care about people. How is it as we speak, once again just because I tried fixing my account I get blocked. So rediculous and I have a debt of $2.32 for ads that magically popped up and I havent ran any Ads. Don't waste your time.

Shabella Decor and Home Goods
アメリカ合衆国
アプリの使用期間:5ヶ月
Metaが返信しました 2024年3月21日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年1月31日

I would always recommend FB & instagram before any. Everything about this app and platform are so user friendly and is worth having . never had an issue that was over looked or fixed .

Healthy living
アメリカ合衆国
アプリの使用期間:約2ヶ月
Metaが返信しました 2024年2月2日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年4月4日

This app has never worked once. After downloading, without entering any facebook/instagram login details or credentials, the app immediately begins connecting. Connecting to what? I have no idea. The connection fails and it tells me " SOMETHING WENT WRONG Your details couldn’t be submitted yet. Try again in a few moments". I have spoken to Meta and Shopify customer service AT LENGTH. Shopify directs you to Meta customer service. Meta directs you to Shopify customer service. As others here have reviewed, this is just a back and forth of copy-and-paste answers which involve you doing VERY SIMPLE trouble shooting like clearing cache and changing browser. They might as well ask me to restart my computer. I have also been asked to send the same information I have already sent. I even took a screen recording and showed them the exact issue. Additionally, just as others have reviewed, they will continue to close the ticket immediately each time. Finally they said it is not their problem and to contact Facebook.

bukuro
アメリカ合衆国
アプリの使用期間:23日
2024年4月19日

Majority of our sales came from Meta.

BBmio US
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年2月7日

It's working really well so far and setup was easy to follow.

32Cart
アメリカ合衆国
アプリの使用期間:約2年
Metaが返信しました 2024年2月9日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support