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perfect i really like this new way of installing the facebook pixel, i think it will work just perfectly
This app is very helpful and user friendly and it saves me a ton of time with advertisement and marketing to my customers and followers
I am seeing drafted products in ads using the feed. Can you help? The Facebook store itself seems to show the correct products, but drafted products somehow make it to the ads.
Hi There!
Thank you for taking time to leave a review. We would like to assist you with a resolution regarding your drafted products within ads.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
gives me the ability to reach a greater audience. Easy to use.. and integrated with existing connections with ease.
i used this app and i think its very good, Instagram shopping is very nice , and make promotion in social media easy and fast
Easy setup, no brainer! Works like a charm every time. Can be setup in seconds. Looking forward to get a lot of insights.
THIS APP SUCKS! This app will not let me connect my Fb and IG because it’s saying I violated a ethics policy which I know for a fact is incorrect. Meta can’t give me an explanation but is recommending I close my shop down and re-open it. I am not doing that but I will delete this app because it’s not serving it’s purpose. I would be careful if trying to use this app.
Hi There!
Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Aaron
The setup was relatively smooth, and easy to manage products. I had some issues where my Shop tab and my products were not appearing on my Facebook page, but Shopify Support was very friendly and helpful.
Thanks for sharing your feedback! I’ve sent out to an email to you to discuss this further. I hope to hear back from you soon. - Abdalla, Shopify Support
Feeling frustrated, my facebook account was hacked which was attached to my business account and I can not get any one to help me or help me get my accounts back up and running or attached to my channel, it's one week of pure frustration. I wish there was a easier way to communicate with someone
Hi there,
My name is William, I work at Shopify as a support specialist. I can definitely sympathize that having your account compromised is not a pleasant experience and we do appreciate you taking the time to review the Facebook channel. We'll reach out to discuss your specific case but in the event that your Facebook account is compromised our abilities will be limited based on their system.
William | Marketplaces Support Specialist
Shopify
me ayuda a generar mejor imagen para mi negocio para atraer mas clientes y generar mas ventas lo cual es muy bueno para mis ingresos