Facebook & Instagram , 4,686件のレビュー

総合評価
3.8
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の15%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2021年4月1日

It is Good, but keeps getting disconnected. Helps bring sales to the store and all. Not to bad, just the disconnection needs to be fixed

Easytakes
インド
アプリの使用期間:4ヶ月
2020年9月28日

It was not at all clear if I had finished the set up and if this meant the FB store was set up. Happy to discuss further of required.

Gold Pantha
イギリス
アプリの使用期間:3年以上
Metaが返信しました 2020年9月29日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023年5月1日

We have never been able to get this set up, no support, no help, nothing. worst app ever. So frustrating.

L.A. Louver Gallery
アメリカ合衆国
アプリの使用期間:3年弱
Metaが返信しました 2023年5月3日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2020年10月21日

Initial setup was fairly quick and smooth, yet some of the data imported was from non-existent items. Deleted feed and reloaded data, and this time worked perfectly with no issues.

ArtsyDoors
アメリカ合衆国
アプリの使用期間:3年以上
2020年10月12日

I am struggling to get my Instagram account egret_canada store attached. It might be something to do with being Canadian though

Egret Lab Canada
カナダ
アプリの使用期間:3年以上
Metaが返信しました 2020年10月13日

Thank you for taking the time to leave a review and share your experience. I'd like to learn more about your Instagram connection issue to help you with setup. I'll be sending you an email shortly to discuss. - Veena, Shopify Support

2020年9月14日

long process also kind of confusing. Things wasnt organized to easy help set up the facebook store. but I would recommend it to people in near futrure

Generations Clothing LLC
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年11月7日

Après 1 an d'utilisation avec mon compte FACEBOOK ma boutique a été rejetée sans raison ,vos conseillés ont clairement une langue en bois impossible d'expliquer les choses ,grand mystère surtout que j'ai utilisée l'application de la même manière depuis le début . Le pire c'est d'avoir payée pour trouver 130 abonnés et les perdre par la suite parce que vous bloquez mon compte ,argent perdu ,nouveau compte FACEBOOK re créé et bloqué à nouveau sans raisons et explications .

jdonovan-moda.com
フランス
アプリの使用期間:約3年
Metaが返信しました 2022年11月7日

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

編集日:2020年10月4日

It was very easy to setup however I had some items that were unable to be published however I believe that this was automated so I won't knock a start for that. I've reached out to the support team and I'm confident that they'll be able to help.

Upcycle
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年1月2日

It's a lil difficult to start, but finally i could set up!. Deffinetly, it brings to me a new way to sell products to my costumers

Mi Espacio de Trabajo.Online
スペイン
アプリの使用期間:4ヶ月
2023年3月18日

I have already tried to connect this application several times, but Facebook says my store https://oliveoil.green/ is “violating integrity policies”.
Support sucks. Either no one answers my questions or some stupid bots are talking nonsense.
Ok, I won't violate your integrity policies anymore.
Bye Facebook, I'm deleting you with tears in my eyes and I will miss you so much!

OLIVEOIL.GREEN
スロベニア
アプリの使用期間:3年弱
Metaが返信しました 2023年5月3日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].