レビュー (4,759)

総合評価
3.8
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の15%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2020年9月16日

This is the most annoying app ever! I spend more than 10 hours just to repeat the same steps over and over! It should be so simple and it's just a Bloody nightmare! Facebook Marketing is not working! I keep on getting the same issues when trying to do the set up for my Ad account. I keep on getting this; This ad account needs to be added to the selected Business Manager to continue. And when i added my account guess what? This ad account couldn’t be added to the selected Business Manager because you’ve reached the maximum number of allowed ad accounts. Contact Facebook support to learn more..... I have contacted them and now is 5 hours waiting! This is Facebook for god sake!

BindiDesigns
スペイン
アプリの使用期間:2年以上
Metaが返信しました 2020年9月17日

Thanks for sharing your feedback! I definitely understand your frustration. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

編集日:2020年11月18日

Nice try and get connect with something I can't do it and that I am not expect to approve it before .So that amazing for my business online

Asalanta Earth Shop
タイ
アプリの使用期間:3ヶ月
2020年12月21日

Very easy to follow up all the instructions. I will certainly take advantage of reaching out to my public.

CozyPatio
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年9月18日

Keeps me in contact with loves I'm not able to see often. It saves me time with having an outlet to go to for information.

OPC INC
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年9月28日

It really helps you to get setup the only problem I have is understanding everything. It is a lot to learn!

THE JAZZI SPOT BOUTIQUE!
アメリカ合衆国
アプリの使用期間:2年以上
2020年9月16日

I will use this app to do the facebook shop but I never used before. I wish the pop up windows not shows this time, it supposed pop up after use not before.

Easy Home Gadget
オーストラリア
アプリの使用期間:3ヶ月
2022年11月1日

Error message after error message. Instructions that don't work. A new support staff member responds each time so there's zero ownership of actually helping you solve the issue. I just don't think Shopify integrations work, but they look shiny and fairly easy to use from the outside. Once you try to implement anything it takes weeks if not months to resolve.

Ruby Sampson
アメリカ合衆国
アプリの使用期間:2年以上
Metaが返信しました 2022年11月3日

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

2023年4月20日

If you have a problem - no one is answering. nothing is working. Everything is super complicated. You get automatic customer service msg and that's it. trouble shooting leads you nowhere. They can suspend your account or block it without an explanation

I did try to talk to customer service several times, really, but I got nothing.

DEN'O Silver GmbH
オーストリア
アプリの使用期間:2年以上
Metaが返信しました 2023年5月3日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2020年10月17日

This app is very supportive and user friendly. I was able to set up my account and products with ease.

Shop @ CMG Artistry SA
南アフリカ
アプリの使用期間:3ヶ月
2020年12月23日

i like this app for rating a good review and i am very comfortable now to add an account through shopify.

Beautiva
インド
アプリの使用期間:3ヶ月