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Still confusing, but better once I created a new page and started from scratch.
Shopify itself was a big help, but the whole fb/insta scenario was a big mess that was even messier to try and sort out.
Thank you for taking the time to leave your review. Merchant feedback is extremely important to us so I definitely will be sharing your review with our developers. I'd like to ensure you are getting the most out of our app so I will be reaching out shortly. Look forward to your reply. - Anna, Shopify Support
I used this app to install Instagram. It worked perfect for me.perhaps it can be translated in dutch?
Thank you for taking the time to share your review and feedback. I'll be following up with you via email to learn about your experience with the language translation to see how we can improve. - Veena, Shopify Support
Good help setting up from Brandon Toews in customer support who was very prompt in showing me how to work around a server side error on your end.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
I have not used this yet, but I look forward to finding out how helpful this will be to my business.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait
Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support
It was okay. Kind of confusing having not use FB business suite before. I eventually figured it out but it took more than one attempt to wrap my head around it.
Thanks for sharing your feedback! I appreciate you powering through and setting up the app! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I enjoy Facebook and Instagram Marketing! I am learning marketing is marketing therefore, you must do it consistently. But it's worth it.
Thanks for sharing your feedback! I'm happy to hear you're enjoying the app and utilizing it to it's full potential. Since marketing is a focus of yours, I’ve sent out to an email to you with some marketing guides and tips. I hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Found it a bit confusing at first as it kept telling me I wasn’t set up, yet when I went in it everything was there
Thank you for taking the time to share your experience. I can definitely see why it would be confusing to receive a notification regarding set up when it was already completed. I want to ensure you are getting the most out of our app so I will be sending you an email shortly to touch base. Look forward to your reply! - Anna, Shopify Support
i found the setup a bit tricky as i had a couple of pixels and found little info as to which one will be the right one to use , got there in the end
Thanks for sharing your feedback! I appreciate you working through the setup. I'd be interested to hear more about your first hand encounter with the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
handy app although it becomes frustrating when FB filters out products due to trigger words that they don't allow through their political correctness. this is a frustration
Hi there!
Charlotte here with Shopify Support. Thank you for taking your time to leave us a review. Although we at Shopify have no control over how Facebook filters products and product content based on their guidelines, I would be happy to reach out to you via email to help guide you in the right direction, and answer any questions you may have. I want to ensure you can make the most out of our app.
I look forward to chatting with you soon!
Charlotte | Shopify Support