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Amazing
"reinstall"
message
Hi "This page can't be loaded right now A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later."
Bien.
A much improved app from the previous Facebook Channel from Shopify. HOWEVER, the method Shopify uses to create a product feed to populate the Product Catalog for Facebook/Instagram has ERRORS. Specifically, in Instagram Shopping only ONE variant will show up, seemingly at random and at times the most expensive variant, which can be a major deterrent when selling. I have large size variants showing up which obviously are priced higher than their smaller variants and with these current ISSUES a potential buyer would not even know that there are smaller, cheaper variants available. Also, the variant label itself (in my example, size) and unit amount (for example, 25g) is not mentioned anywhere under the product tabs in Instagram Shopping. Will edit this review once the above ISSUES are addressed.
Thanks for sharing your feedback! I'd love to take the time to go through those points with you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Set up my Facebook account, created the page then it suspended. I gave my ID and it unsuspended but when I tried to run ads, then It suspended AGAIN. Submitted a picture of myself and now it says "You can't use Facebook or Messenger because your account, or activity on it, didn't follow our Community Standards.
We have already reviewed this decision and it can't be reversed."
Avoid this app if you don't want screw your facebook account.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Wish I had the reviews before. The same thing happened to me as everyone else, cannot seem to re-install it again!! You really need to fix this issue if everyone is complaining about the same problem. This is the message that is showing up everytime: ""There’s no page at this address Check the URL and try again, or use the search bar to find what you need"".
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. We do notice this issue affecting a couple merchants so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
Love the app, only takes me quiet some time to figure out how everything is working, although the explanations are very useful
easy teaching
My purchase events were duplicated after I used Conversion API tracking. I could not edit the code to add event_id as custom parameter to avoid this issue.
ok , bom tanto um qto outro