レビュー (5,338)

総合評価
4
評価レベルごとの件数
  • 評価の63%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
編集日:2020年10月12日

Esta muy bien, no habia tenido la experiencia de aplicar para este tido pode tiendas online y me parece que es muy clara y acertiva.

Poder Avanzar
コロンビア
アプリの使用期間:約2ヶ月
2022年9月24日

If we could give zero stars that would be our rating. This is a terrible app, because FB is terrible. We can't get it to work. No support from FB AT ALL. No way to reach anyone. No contact information. Shopify can't help anymore with this either. What is the use of this? It is beyond confusing. This has been a huge waste of time for us, trying to get this to work again (it used to work until the other day). Beyond frustrating. We have lost revenue from the FB commerce business model for stores, which is a horrible, horrible, horrible experience. Shopify tells us it has to do with the change over to META and everything will now be handled by them. They are a tangled web (pun intended) and treat business owners (small ones anyway) with seeming disdain. What's the point of trying to do anything with them? FB cuts you off. The app doesn't work. There are no humans to help. Stay away!

ThumbPRO
アメリカ合衆国
アプリの使用期間:1年以上
Metaが返信しました 2022年9月26日

Hi there,

Thanks for reaching out with your feedback, my name is William and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

William | Marketplaces Support Specialist
Shopify

2021年2月22日

OK FOR FACEBOOK BUT IT IS COMPLICATED TO ADD INSTAGRAM I WILL TRY NOW :) HOPE IT WILL BE OK !! Thanks

Aasha.online
フランス
アプリの使用期間:約2ヶ月
2020年12月13日

It was a bit confusing to figure it out at first. It took some back and forth to learn the process.

Mysig Studio
アメリカ合衆国
アプリの使用期間:1年以上
2020年9月18日

Clear your cache and ask the customer support if there are nay problems. Watch YouTube videos on help.shopify and on watch other informative videos that will save your time before stating your store.

Maternityair
カナダ
アプリの使用期間:約2ヶ月
2021年3月24日

Its an awesome and helpful tool, I do wish it was a bit more easier to understand what I am doing and why I am doing it step by step, but all in all, I am super grateful for this tool!

3rd Eye Cacao Elixir
アメリカ合衆国
アプリの使用期間:1年以上
2020年12月18日

Esta melhorando cada vez mais, sempre pensando no empreendedor, gostei dessa atualizacao passando mais confianca

Dnovo Store
ブラジル
アプリの使用期間:約2ヶ月
編集日:2023年5月6日

Consider bringing back our ability to post product for marketing . It was deleting by your developer team in Nov. Being able to be synced with Facebook to post product was simple and help business promote our product effectively. have been speaking to other businesses and It has been so damaging to not have this option. It is a shame Facebook has done away with our option to connect with our customers and audience this way. It is useless to speak with support as they act as if they know nothing about Facebook or changes. have sent feedback but pretty sure ignored. You need to really bring the gap of communication with Meta and Sellers. It is important and your team seem to lose touch with us. 4 month past Update to this review: You interface now has so many issues it is unbelievable every week you are changing something and simple breaking it just stop and go back to Oct 2022 and the enhances all those feature and all operations all changes since them have been very damaging to say the lest. Even product I do not give Facebook permission to show show on my store and your support is so poor and never helps they take my request and concerns and never generate a solution. I am luck if I get a response or follow up. You got to do better asap or Facebook will lose badly

Trinity Skys
アメリカ合衆国
アプリの使用期間:3年弱
Metaが返信しました 2023年5月4日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2022年3月26日

app link shopify to business facebook with NO HUMAN support. I can NOT LINK shopify to facebook store to buy ads, but I can BUY ADS on facebook to shopify? I get banned ads for some items in 2020, but can sell that same item on amazon and today 2022 already, so I login and see SEE DATA from 2020 TWO YEARS AGO

SunneTropical
アメリカ合衆国
アプリの使用期間:1年以上
Metaが返信しました 2022年3月29日

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with creating Ads. If your Ads account has not been approved, you will need to request a manual review from Facebook however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

編集日:2020年11月27日

i use this app to promote the products of my website.
it is really effectiv. i am only waiting for my disable account to be reactivated

Zora-service
ドイツ
アプリの使用期間:約2ヶ月