Facebook & Instagram

I am still in configuration stage of the app. However everything I have completed so far has been easy and simple.

It was a little bit cumbersome at first, but I was able to figure it out and now I'm excited to get started. I think that this app is streamlined enough to be functional.

Great app to help starter businesses, it has been really helpful to help us reach more and more customers.

aiuta molto i clienti a fidarsi di più del brand, è complicato inizialmente da installare ma poi grazie alle indicazioni date diventa tutto più semplice

This has been a horrible experience I have been dealing with an issue for months.. Facebook support says it's a Shopify issue and Shopify says it's a Facebook issue. If I could rate Shopify's customer service I would give them a low score as well. I have pending orders on Instagram that I can not cancel or fulfill (and I was not paid for them). My customers are mad because they paid for something that they have not received and the orders are not showing in my Shopify store. It just seems that no one cares about this issue and it is completely ruining my business reputation and my business credibility. I am beyond frustrated at this point and I am seriously considering going to another platform. I will be seeking a refund for Shopify because I paid in advance. I am not just ranting and did not exhaust all options. I really really tried for months. The last Shopify customer service person told me he would be off for a week and he would let me know something when he came back..smh. And I am not the only person having this issue. Facebook support and Shopify support have completely dropped the ball on this and I wish I could get a refund and go elsewhere!

i am trying this out and hope i will help grow our business. and i hope to build up my own audience asap

I used this app to set up a facebook/instagram shopping channel. I enjoyed the ease of use and excellent help articles.

Absolutely Terrible, and here's the exact problem they need to solve.
1. Pixel + CAPI are supposed to work but you can't confirm, They won't let you insert Test ID. This means if there's something wrong, You'll know it after days. 2. Feed requires a lot of improvement 3. Let user select shop feed they want to set instead of pushing default shopify feed. 4. Pixel - Let user create custom events from specific buttons (Wishlist / Remove Cart / Subscribe etc)
5. Remove Advertisement from app as it's more of a problem then a solution. Why? Because it shows only 1% of available options and you'd never know what you missed.
6. I received many issues with CAPI and there's no way to know who's responsible. Facebook? Meta? Shopify? Shopify App? Me? You? Everyone? Well, That was it! I am feeling like I should be paying rather than waiting them to destroy my business.

Super easy to install and connect to Facebook. Extremely easy to connect to the business page, and walk through all of the prompts.

I found the steps easy to follow and informative. Marketing is new to me so having tools available like this is very helpful