レビュー (9,303)

総合評価
4.2
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年10月28日

I used app to sale products, its easy to used, but sales are not great how can you help me meet my goals

j1menezjulio-store
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2020年10月29日

Thank you for leaving a review, I'm glad to hear your experience with the app has been good so far. Facebook is an excellent tool for marketing and I would love to share some resources on how you can leverage ads to make more sales. Keep an eye on your email for a message from me! - Veena, Shopify Support

2020年9月27日

I updated the app within my shopify so I could continue to tag products on my instagram. Despite following all the steps it is no longer allowing product tagging. Very disappointing

Hellolittlefriday
オーストラリア
アプリの使用期間:4ヶ月
Metaが返信しました 2020年9月28日

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

2024年1月8日

Ola e Bom dia, Team app Facebook & Instagram,

Como vai? espero que esteja tudo bem com voces e um bom inicio de ano novo desejos a voces.

Pois eu sou Ana Paula Lima e estou começando agora com a nova loja BrandsStyle,
E estou usando app Facebook e Instagram na minha Loja Shopify, mas estou observando que uma mensagem do app Facebook & Instagram, dentro do acesso com a plataforma Shopify descrevendo assim, ( Este app precisa de atenção
Facebook & Instagram have issues that need your attention. Visit their sales channel to resolve them.) Pois bem eu acessei app à alguns dias atras para finalizar a verificação e eu ja enviei os DOCUMENTOS e Deu certo., pois no acesso em meu celular descreve como já em ((fase de analise de loja para conclusão) uma imagem azul ao lado do meu gerenciador de comercio, Ana Paula, Shopify: Brandsstyleltd 17038...)
Mas ainda o sistema plataforma shopify app facebook e instagram ainda volta pedir documentos, como se eu nao tivesse feito nada, que é um absurdo pois eu ja enviei sim os documentos.
Poderia dizer porque o sistema com acesso pc nao dar a mesma resposta com acesso no telefone?
é so uma curiosidade minha por que o sistema app facebook e instagram deveria funcionar em tempo online como no acesso com telefone celular.

Espero que tenha entendido a minha mensagem
E Obrigada pela a sua atenção.
E à todos um Feliz 2024!
Ana Paula

BrandsStyleLtd
スイス
アプリの使用期間:4ヶ月
Metaが返信しました 2024年1月12日

Olá,

Obrigado por reservar um tempo para deixar um comentário com feedback detalhado!

Entre em contato com nossa equipe de suporte comercial por meio deste link se pudermos ajudar você:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Faremos o acompanhamento direto com você e garantiremos que você tenha a melhor experiência possível.

Obrigado,
Meta-suporte

2020年11月3日

still learning the process . would like to see market place connected as well . but great job over all, you are helping millions of people .
thank you

Game of Silver
カナダ
アプリの使用期間:4ヶ月
Metaが返信しました 2020年11月5日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年9月22日

This is my first experience with the FB Commerce store so I do not have an opinion at this time. May be I can submit one later.

Sheerjoys
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2020年9月24日

Thanks for sharing your feedback! I appreciate you taking the time to write a review! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年11月10日

I enjoy interacting with other related groups. and the exposure it gives to my business. I can stay in touch with clients and family members

Cuties Lip Gloss
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2020年11月10日

Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback. - Anna, Shopify Support

2021年1月21日

foi cou um pouco complicado antes erra bem mais facio mais vamos ver ! no dia a dia ver se melhorou

Diinizdrika
ブラジル
アプリの使用期間:4ヶ月
Metaが返信しました 2021年1月22日

Agradecemos a sua avaliação e por você ter reservado um tempo para nos contar a sua experiência. Isto é muito importante para nós e nos ajuda a continuar trabalhando no aplicativo para oferecer o melhor aos nossos lojistas. Eu adoraria saber um pouco mais e me certificar de que você está aproveitando o Facebook channel ao máximo. Entrarei em contato via email nos próximos instantes! - Paola, Suporte da Shopify

2021年3月22日

Im finding it really hard to figure out my Facebook shop. I have so many products that I have removed because they were not allowed and still I am not allowed to sell off of Facebook

Things I Need To Have
オーストラリア
アプリの使用期間:4ヶ月
Metaが返信しました 2021年3月25日

Thanks for sharing your feedback! I'd be happy to assist you with figuring things out, but I will need some more context regarding your issue. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support

2021年5月11日

My purchase events were duplicated after I used Conversion API tracking. I could not edit the code to add event_id as custom parameter to avoid this issue.

Crush Room
ベトナム
アプリの使用期間:4ヶ月
2023年6月8日

I cant change my facebook pixel while its hacked, I send the Meta team to report but they said i have to check it with Shopify while the report message is send to MEta always

SUISUI CARE
ベルギー
アプリの使用期間:4ヶ月
Metaが返信しました 2023年6月14日

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]