Facebook & Instagram , 4,679件のレビュー

総合評価
3.8
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の15%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2024年3月16日

crashes

boon.co.ke
イギリス
アプリの使用期間:19日
Metaが返信しました 2024年3月21日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年9月20日

If i could rate this app 0 i would. Literally the most difficult app on here. I tried my best to give it a try. Im completely drained over this app. Support is absolutely no help either. I do not recommend.

SHOPGORGEOUSLY LLC
アメリカ合衆国
アプリの使用期間:約2ヶ月
Metaが返信しました 2023年9月22日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2024年1月7日

Bueno

My Store
チリ
アプリの使用期間:約2ヶ月
Metaが返信しました 2024年1月12日

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

2023年8月24日

I was busy setting up sales campaigns to promote our products on facebook and instagram - sadly when it came to publishing the campaigns it failed. Upon closer investigation we found that the "shops" disappeared only to find that the whole integrations has been removed with actions saying that the app requires attention. Further to this I was an absolute nightmare to figure out what was happening, I eventually got an article that advised the shops function is removed. Now we don't event have shops on facebook or instagram in our region, which is completely insane. I started the Shopify platform because of the seamless integration with meta. This is no longer the case. Very upset that we can't have shops in South Africa anymore.

Scentuality Studio
南アフリカ
アプリの使用期間:7ヶ月
Metaが返信しました 2023年8月25日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2023年5月18日

When we click on stores in Instagram, I want to remove the cargo and delivery field in the product detail area, but I cannot remove it, all websites with shopify software have the same problem in their ig stores, it is not possible to completely remove this field, you should make a development about it.

Piano Jewellery
トルコ
アプリの使用期間:1年以上
Metaが返信しました 2023年5月22日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2023年12月9日

love it!

SF911RS
アメリカ合衆国
アプリの使用期間:5日
Metaが返信しました 2023年12月15日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023年11月11日

pretty good

Welcome to Heaven
アメリカ合衆国
アプリの使用期間:約1ヶ月
Metaが返信しました 2023年11月20日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023年9月9日

I'm trying to figure out why I can't create a Marketing Campaign in Facebook. I am able to in Microsoft and Pinterest but not in Facebook/Instagram.
Was that feature removed in the app?

South Strand Life Travel, Photography and Gifts
アメリカ合衆国
アプリの使用期間:約2年
Metaが返信しました 2023年9月15日

Hi There!

Thank you for taking time to leave a review. We would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2023年7月28日

so far it is going good. i have not had any problems and the system is strieght forward and easy to follow

K.E. Galactic Emporium L.L.C.
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2023年8月18日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2023年8月9日

Things for the most part are pretty self explanatory and the apps assists in the what is needed next. There are a few minor things I am trying to learn more about such as ADs and building the traffic to the page. That is still a little unclear but for the most part navigating the page was pretty simple to do.

Cue Mood Clothing
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2023年8月18日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].