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I enjoy using Facebook. Easy to use and keep up with whats going on in the world. Great place to market.
app link shopify to business facebook with NO HUMAN support. I can NOT LINK shopify to facebook store to buy ads, but I can BUY ADS on facebook to shopify? I get banned ads for some items in 2020, but can sell that same item on amazon and today 2022 already, so I login and see SEE DATA from 2020 TWO YEARS AGO
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with creating Ads. If your Ads account has not been approved, you will need to request a manual review from Facebook however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
I rate the application positively. Everything was clear to me, thank you
The Facebook connection feature seems to be working properly right now, but I'll have to see more as I work through setting up my store. If I have issues, I will reach out to your support team.
I used this app to connect my shopify to Instagram and Facebook shopping. Trying to set up the account was a little confusing but I got it to work after a couple of times.
I'm using the Facebook channel to bring my products to Facebook, and Instagram with one click. it does help a lot to save time and money.
Thank you for leaving a review and sharing your feedback. I'll be following up via email to see if you have any further comments you'd like to share about your experience. - Veena, Shopify Support
I used this app for the Facebook setup on Shopify and it was very clear and easy to follow instructions. Thanks
I like how I can build my site. I would prefer easier steps to help build my confidence using the app
Hey! Thanks for your review - we're always looking for ways to improve the app, and any feedback can go a long way in making the app easier to use for everyone. I've sent you an email with some resources to look over - if you have any questions, please let me know!
- Jake, Shopify Support
This App is a complete nightmare to set up. It was way better, when you only had to fill in your facebook pixel id and everything was done. But now this app is required and only has errors. Every time i try to connect my facebook account with the "Connect Account" Button, it reloads the site and nothing has changed.
No Support, they just ignore me. I worked until 4am every night and now this bloody error has destroyed everything, can't use my pixel anymore because of this.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
I tried to connect my Shopify to my Facebook several times. In the end, Shopify messed up my Meta Business account and I got permanently blocked there, and I have no idea, why. Had to create a new fake FB account, ironically that works perfectly. But my original personal account is broken now, with no way to fix it, I cannot even contact the support anymore.
Hi there!
Ashley here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook channel app. I will be reaching out to your shortly through email so we can look into this.
I look forward to chatting with you!
Ashley | Support Shopify