Facebook & Instagram

best

Good work indeed

Ich bin mit dem Interface sehr zufrieden und der Kundensupport ist immer freundlich gewesen

As a small business owner trying to navigate Meta's ecosystem, I'm beyond frustrated with the confusing maze of platforms, poor customer support, and lack of basic functionality. Here’s a breakdown of why Meta is absolutely failing at providing a coherent experience:

Too Many Platforms, Too Little Logic
I’m trying to use Meta Business, Meta Commerce, Instagram, and Facebook—all of which are supposed to be connected. But why do I need to juggle so many separate programs to manage everything? Nothing makes sense. You'd think with all these accounts supposedly linked, the whole point would be to simplify things. But no. Instead, it's a mess of overlapping functions and repeated logins. I have to constantly hop between platforms just to get basic tasks done. I would love to hear the reasoning behind this decision—was it discussed in a meeting or did it just happen because... why not? Seriously, how is this supposed to be more efficient? It’s mind-boggling.

I’m the Owner, But I Don’t Have Access?!
I’m the OWNER of my business, but for some reason, I don’t have full access to manage my own accounts. WHY?!! Why is it that I, the person with the most responsibility and oversight, can’t do basic things like edit my shop or add products? What’s going on over there, Meta? Are you actively trying to make this harder for people like me to succeed? Ridiculous.

Where Did All the Support Go?
I’ve been running into constant issues, and when I try to get help, I’m met with a bot or an agent who can’t actually help me. It’s always the same: "Can’t process this request." Well, if you’ve fired all your customer service agents, do you at least have some bots that work? Because right now, your system is just an endless loop of frustration with no real solutions. Do you even have coders left to fix these things, or are they all gone too? WHY??

Email Verification: Seriously?!
Email verification doesn’t even work. I’m trying to verify my account and keep getting an error message. It’s 2024, and we’re still dealing with issues like this? How is this acceptable for a company of Meta's size? Come on, guys, fix the basics.

No Access to Shop – How Am I Supposed to Run My Business?
So, I can’t add products, I can’t edit my shop, and I can’t even tag my products in posts. No access. Again. I’m losing business because of this, and it feels like no one at Meta cares. I can't run an online shop if I can’t even manage the most basic things.

Less Money, WAY More Problems
Meta has made it clear that its priority is not its users. Between the broken features, lack of support, and overall chaos, I’m spending more time fixing problems than actually running my business. It’s costing me time, money, and sanity. All I can say is: fewer features, better features, Meta. Less really is more.

If you're looking for a seamless experience to run your business, do NOT rely on Meta. At this point, the platform feels like it’s designed to frustrate, confuse, and waste your time. I really hope someone at Meta is paying attention—because this is not working.

thank you.

It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!

The integration is terrible. And tech support was terrible

Facebook and Instagram shops do not work in Iraq.

i spent lot of money no sale

Muito Bom para anuncios vinculados. Não tenho do que reclamar.