レビュー (4,765)

総合評価
3.8
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の15%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2023年12月1日

Items constantly in violation of meta policy for no reason. I'm so done with this app.

Nyteez
アメリカ合衆国
アプリの使用期間:4年弱
Metaが返信しました 2023年12月15日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年3月16日

crashes

boon.co.ke
イギリス
アプリの使用期間:19日
Metaが返信しました 2024年3月21日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年8月31日

I have been suspended 1 week after the beginning of my ads just after being hacked. it is impossible to join the client service and today I have not recovered either my page for ads either my personal account. I am very worried because I have a lot of personal information and credit card on it. That's not normal for such a big company to not have a client service to help people and fix problem... Very disappointing

Parvota
フランス
アプリの使用期間:2ヶ月
Metaが返信しました 2023年9月5日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2023年11月12日

Don’t understand why I can’t view my products on Instagram through this app

STITCHBEETZ FASHION STORE
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2023年11月20日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年8月18日

The app completely does not load. At all. This has been causing problems for my business and impacting it negatively.

POSTERAMI
リトアニア
アプリの使用期間:約1年
Metaが返信しました 2023年8月25日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2023年8月1日

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of

Your One Stop Shop
アメリカ合衆国
アプリの使用期間:3日
Metaが返信しました 2023年8月18日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2023年9月27日

Using facebook and instagram has helped my online store tremendously. I would definitely refer current and future business associates.

Imanizpuphub
アメリカ合衆国
アプリの使用期間:6日
Metaが返信しました 2023年9月29日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

2023年8月10日

terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.

Euro Speed Parts
オーストラリア
アプリの使用期間:2ヶ月
Metaが返信しました 2023年8月18日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2023年7月20日

i have tried this 2 different times in total since i started my business ans this by far is so unnecessary steps, I followed every step just to connect facebook so all my platforms are sync but forget this facebbok connection it is one huge headache

Divine Sanctuary Healing LLC
アメリカ合衆国
アプリの使用期間:2ヶ月
Metaが返信しました 2023年7月28日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年8月20日

It keeps getting disconnected. When it was connected, all was fine, but after a few days it gets disconnected, and after a few days it was connected again, and repeat.

Scents Dispensary
マレーシア
アプリの使用期間:4ヶ月
Metaが返信しました 2023年8月25日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].