Facebook & Instagram , 4,682件のレビュー

総合評価
3.8
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の15%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
編集日:2023年10月25日

Can't use the app. Loading spinning circle goes on forever. Just loads and loads, never actually opens the app.

KAMINO
アメリカ合衆国
アプリの使用期間:3ヶ月
Metaが返信しました 2023年10月27日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience you're experiencing with the app and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年8月23日

All of my Shopify products had became grey and I was no longer able to tag any of my approved products on my IG posts

madebymashumaro
カナダ
アプリの使用期間:約1年
Metaが返信しました 2023年8月25日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2023年8月10日

terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.

Euro Speed Parts
オーストラリア
アプリの使用期間:2ヶ月
Metaが返信しました 2023年8月18日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2023年8月1日

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of

Your One Stop Shop
アメリカ合衆国
アプリの使用期間:3日
Metaが返信しました 2023年8月18日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2023年9月26日

hello sir , my facebook account is not currently active to shopify store . plz help me. this problem

#daily fashion hub
インド
アプリの使用期間:14日
Metaが返信しました 2023年9月29日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年12月24日

Ua vez que conectas tu cuenta de facebook no te da la opcion de retroceder si te equivocaste de cuenta, sigo intentanto y nada.

Dream Shopping
チリ
アプリの使用期間:3日
Metaが返信しました 2023年12月29日

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

2023年6月7日

When i try istall this app i always get this error. "oops. something went wrong." It doesn't work succesfully. I just install once but i didn't install 2nd time this app. It crashed.

kelebekbuket
トルコ
アプリの使用期間:4ヶ月
Metaが返信しました 2023年6月14日

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

2023年7月20日

i have tried this 2 different times in total since i started my business ans this by far is so unnecessary steps, I followed every step just to connect facebook so all my platforms are sync but forget this facebbok connection it is one huge headache

Divine Sanctuary Healing LLC
アメリカ合衆国
アプリの使用期間:2ヶ月
Metaが返信しました 2023年7月28日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年11月30日

UNA EXCELENTE APP RECOMENDADA

Mi tienda
エクアドル
アプリの使用期間:4ヶ月
Metaが返信しました 2023年12月15日

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

2023年10月20日

Facebook is one of the worst companies I worked with. NO CUSTOMER SERVICE WHATSOEVER. I am trying to stay away

Erevos
カナダ
アプリの使用期間:約1ヶ月
Metaが返信しました 2023年10月27日

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support Team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support