レビュー (7,434)

総合評価
4.3
評価レベルごとの件数
  • 評価の65%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
編集日:2023年5月6日

Consider bringing back our ability to post product for marketing . It was deleting by your developer team in Nov. Being able to be synced with Facebook to post product was simple and help business promote our product effectively. have been speaking to other businesses and It has been so damaging to not have this option. It is a shame Facebook has done away with our option to connect with our customers and audience this way. It is useless to speak with support as they act as if they know nothing about Facebook or changes. have sent feedback but pretty sure ignored. You need to really bring the gap of communication with Meta and Sellers. It is important and your team seem to lose touch with us. 4 month past Update to this review: You interface now has so many issues it is unbelievable every week you are changing something and simple breaking it just stop and go back to Oct 2022 and the enhances all those feature and all operations all changes since them have been very damaging to say the lest. Even product I do not give Facebook permission to show show on my store and your support is so poor and never helps they take my request and concerns and never generate a solution. I am luck if I get a response or follow up. You got to do better asap or Facebook will lose badly

Trinity Skys
アメリカ合衆国
アプリの使用期間:3年弱
Metaが返信しました 2023年5月4日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2020年9月18日

Clear your cache and ask the customer support if there are nay problems. Watch YouTube videos on help.shopify and on watch other informative videos that will save your time before stating your store.

Maternityair
カナダ
アプリの使用期間:約2ヶ月
2022年11月8日

Facebooks never worked correctly and now I can't even use for Shopify and Facebook because " for security reasons logging into to Facebook using an embedded browser is not allowed" but that's clearly The only way to connect my Facebook to Shopify I'm down Trying with Facebook and just using other platforms that's work

Path of shamans
アメリカ合衆国
アプリの使用期間:1年以上
Metaが返信しました 2022年11月8日

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

2022年5月3日

Horrible support with automated response and zero brains. Received an error after initial setup was successful, then received 7 "cut and paste" answers from facebook support. Losers!

Westport Outdoors | ווסטפורט אוטדורס
イスラエル
アプリの使用期間:1年以上
Metaが返信しました 2022年5月4日

Hey there,

Charlotte here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I am sorry to hear that you have been experiencing some errors while onboarding to Facebook. A member of our team will be reaching out to you shortly via email in order to open up communications, and help you with next steps.

Charlotte | Shopify

2020年12月18日

Esta melhorando cada vez mais, sempre pensando no empreendedor, gostei dessa atualizacao passando mais confianca

Dnovo Store
ブラジル
アプリの使用期間:約2ヶ月
編集日:2020年11月27日

i use this app to promote the products of my website.
it is really effectiv. i am only waiting for my disable account to be reactivated

Zora-service
ドイツ
アプリの使用期間:約2ヶ月
2021年3月8日

Good Flexible and easy to Access
Beginning was bit difficult But Now Feel Much Easy Thanks For Leading us

MAPLE FURNITURE STORE
マレーシア
アプリの使用期間:約2ヶ月
2022年10月29日

I've spent hours installing, uninstalling, clearing cache and looking why when trying to install the facebook app it tells me all the time "An error has occurred" Close and open the browser. It is impossible to install it when I had it installed for a long time. What's going on? To what is due?

De la Visitación
スペイン
アプリの使用期間:1年以上
Metaが返信しました 2022年10月31日

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It sounds like you are being affected by a known issue which we are working with Facebook's team currently to resolve. I am going to follow up with you via email so I can provide you with updates as we work toward a resolution.

Brett | Shopify

2020年11月3日

Works great and is a must-have for Facebook ads. Easy to set up and to use. Connects to Shopify very easily.

Top Table Sports
アメリカ合衆国
アプリの使用期間:約2ヶ月
2021年3月29日

TipTop. Thanks for the easy service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

AktiSlider
ドイツ
アプリの使用期間:約2ヶ月