レビュー (8,335)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2022年2月1日

請問如何回覆發表文章中顧客的留言? 沒有看到可以直接回覆的視窗...如何及時知道有人留言給我 ? 有個客戶半個月前黎顏給我要我的聯絡方式 但我隔半個月無意中看到留言 有些懊惱 .....請問如何設定可以即時知道有留言

Gravity Customization
台湾
アプリの使用期間:約2年
Metaが返信しました 2023年6月27日

你好呀!
感谢您抽出宝贵时间留下评论。对于给您带来的不便,我们深表歉意,并愿意协助您解决问题。请通过此链接联系我们的业务支持团队
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram?shopDomain=otowear.myshopify.com
以便我们可以直接与您联系并确保您获得最佳的体验。

谢谢你,
[元支持]。

2021年1月9日

There is a glaring issue affecting the FB integration right now and it needs to be remedied. .....
The issue can be described as auto/involuntary/unpredictable posts being made “by” a business page/shop to its followers’ timelines, when an item in the synced FB shop is updated within your Shopify store. Ignoring the fact that this feature is also malfunctioning (posting when an item is not actually updated or added at all, but instead posting sporadically), this particular post cannot be disabled and does not even show on the timeline of the business whose page it is posting from. .....
It is gross. It is spammy. It’s 0% brand-consistent since it’s auto-generated. FB is using our brand to make arbitrary and pointless, off-brand random and wrong posts to our followers to the point they think it’s spam.
....
This of course negatively affects businesses who maintain a curated social feed to be on-brand and user-friendly for their followers, but it is also frustrating consumers/users on FB (as evidenced by many forum posts from exasperated Facebook users thinking it is a glitch.. it’s THAT terrible that they believe their account is malfunctioning....)
....
There has never been a better time for consumers to leave Facebook, so why would you institute features that give them even more reasons to do so, Facebook? Good grief. Fix this. Businesses who have left recent positive reviews simply haven't noticed that FB is making these spammy posts using their biz page (since it doesn't show on the actual timeline of the biz, but only if your follower scrolls their newsfeed). Ridiculous, really.

Reptiles Lounge
アメリカ合衆国
アプリの使用期間:2年以上
Metaが返信しました 2021年2月10日

Thanks for sharing your feedback! We deeply appreciate your patience for this reply. The issue that you've described stems from a setting within your Facebook notifications. Meaning, this occurs entirely on Facebook without any relationship to our app. The way you would solve this is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should resolve your feed issue. Thank you! - Abdalla, Shopify Support

2021年6月2日

Nightmare
1) Some of our active products with stock does not appear in our Facebook catalog
2) For products which are inactive / out of stock, still showing 'available' on our catalog.

Francfranc Hong Kong
中華人民共和国香港特別行政区
アプリの使用期間:2年以上
Metaが返信しました 2021年6月2日

Hey there! Thank you for taking the time to share your feedback and experience with the Facebook Channel. I am sorry to hear you are having issues with the product catalog. I will be following up with you through email to make sure we get this solved for you as soon as possible. Looking forward to chatting with you! Luke | Shopify Support

2020年12月14日

Muito didático e prático. Com certeza indicaria aos próximos usuários. Poderia ter uns vídeos de passo a passo para os que não conseguirem alcançar seus objetivos e ainda estiverem com dúvidas.

Personal Solutions
ブラジル
アプリの使用期間:2ヶ月
2020年9月14日

Superb. It provides all the needs to sell on Facebook. Just started. Let's see how it works out for Texmart.

Texmart
インド
アプリの使用期間:2ヶ月
2020年9月29日

It's been functioning well so far. Aside from the random ban it has been running really well. I use it to help manage my business which is still growing.

Esterpries
アメリカ合衆国
アプリの使用期間:2ヶ月
2021年3月15日

I enjoy the Facebook platform , it allows growth and so much opportunity to meet new people and support small business'

EmotionWear
南アフリカ
アプリの使用期間:2ヶ月
2020年12月30日

I USED THIS APP TO HELP ME SELL MORE ITEMS EASY. IT MAKES CUSTOMERS EXPERIENCE FOR SHOOPING MUCH EASY.

Feelin' Myself Boutique
アメリカ合衆国
アプリの使用期間:2ヶ月
2022年11月17日

I asked for help setting up my Facebook page to my business website. The guy who originally set it up committed suicide last year so I cannot get them to help out. I sent more than half a dozen times photo Id, Passport. Driving licence, bank statements and signed statement and still no one has helped. Now they are asking for me to send in a photograph of my signing a statement. It’s an absolute joke !! I have now dealt with more than 12 people who are constantly asking me for the same things. Disgraceful!!

Scrub Cosmetics
イギリス
アプリの使用期間:約2年
Metaが返信しました 2022年11月17日

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

2020年11月22日

I really liked this setup method it was very easy and practical, the best thing about this add is that it is fully automatic.

bonelecstore
モロッコ
アプリの使用期間:2ヶ月