レビュー (8,234)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年9月9日

very good
it allow people make some money with a minimum start budget
think you very much
a french people

VapoFrance
フランス
アプリの使用期間:約1ヶ月
2020年12月4日

Totally disabled my Facebook account when I tried to connnect. Absolutely no support from Facebook and so far no support from Shopify either. I have tried Shopify support and they basically wash their hands of it and say it's a FB issue. Now I can't access my FB business page because of this. I WOULD NOT download and use this app if you value continued access to your FB account.

Sassy But Classy By Sue
カナダ
アプリの使用期間:約1年
Metaが返信しました 2020年12月7日

Thank you for taking the time to share your experience. I can definitely understand how it would not be ideal to have your Facebook account disabled and the frustration this would cause. Please know when it comes to account eligibility, Facebook has complete control over this aspect so I'd like to ensure you have the proper resources to get this resolved. I will be in touch via email soon. Look forward to hearing back. - Anna, Shopify Support

2022年1月30日

I cannot access anything, have spent way too many hours on this integration, and Facebook has zero help. I did all the steps, then informed me that someone else is the owner of my pages and won't allow me to go any further. Facebook, I am the owner, admin, ads account manager of my Facebook and IG pages, so where are my emails going so I confirm this? The only thing that I can think of is changing the IG handle. Indeed this is not the reason why I cannot connect. Absolutely rubbish, and far too much stress thinking I have been hacked. I contacted Facebook and tried the links, but that was a dead-end Such a waste of time.

DivaSquad
オーストラリア
アプリの使用期間:約1年
Metaが返信しました 2022年1月31日

Hi there,

William here from Shopify support. I see you've mentioned that someone else is the owner of your pages, while Shopify cannot make changes to your Facebook account in this manner we can help guide you as to confirming the permissions of your chosen accounts. Since this information would be account specific and quite sensitive I'll reach out to you directly via email to follow up with you.

William | Support Specialist
Shopify

2023年11月20日

great yes

The Bliss Nook
アメリカ合衆国
アプリの使用期間:約1ヶ月
Metaが返信しました 2023年12月1日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2020年9月25日

Process was guided the whole way, I explored additionally on the internet to find what I needed ((like changing ownership of FB Page between Business Managers...) to complete setup

Shop UPTOU
セルビア
アプリの使用期間:約1ヶ月
2021年3月13日

i use this app for business. i like how it put things together for me. i would like it to be faster response.

Bmore Black Onyx
アメリカ合衆国
アプリの使用期間:約1年
2020年11月1日

Ma boutique vend des outils de nettoyage et avec cet application je peux améliorerla et attirer plus des clients sur ma boutique .

CLINIZY
フランス
アプリの使用期間:約1ヶ月
2020年11月30日

I like how easy and simple it is to use. Beginner friendly. Use this app to scale your business quickly especially during the initial stages.

Varna Vastra
インド
アプリの使用期間:約1ヶ月
2021年3月18日

J'ai utilisé cette application pour pouvoir mettre en vitrine ma boutique par ce canal social. J'ai pas encore effectuer de vente pour l'instant mais je crois que ça ne saurait tarder.

K'RIN-R
フランス
アプリの使用期間:約1年
2022年11月15日

The application worked without problems for quite a long time. Now it's installed, but I can't see it in Shopify Marketing anymore. Im asking for help. Thank you

Vrtnarski-center, spletna trgovina
スロベニア
アプリの使用期間:2年弱
Metaが返信しました 2022年11月15日

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin