レビュー (8,226)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年10月5日

La integración es importante para el funcionamiento del ecommerce, pero aún hay fallas para que se integre totalmente

Identidad Natural
メキシコ
アプリの使用期間:8ヶ月
2022年10月31日

we get the following error "Sorry, something went wrong" same like other users, can your help us to solve this problem too

femalecorner2022
エジプト
アプリの使用期間:8ヶ月
Metaが返信しました 2022年11月3日

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

2020年12月13日

This app has given me nothing but problems. And, has had me waiting for a "standard review of up to 4 weeks" since November 16th.... In Shopify everything is active and ready to go. But in Facebook Commerce manager the message is totally errors. Saying info is missing from just about every line. Title, Description, price, etc etc. I don't find it user friendly at all

Kado Kara Gifts
イギリス
アプリの使用期間:8ヶ月
Metaが返信しました 2020年12月14日

Thank you for taking the time to share your experience. The errors you are seeing in your Facebook Commerce Manager certainly sounds important to get resolved. I would like to get in touch with you to learn more about the issues you are currently encountering so I can provide you the proper next steps to take. I will be sending you an email shortly and hope to hear back soon. - Anna, Shopify Support

2021年1月7日

I used this to set up my store to facebook. I like the step by step check points to the process so you can start and finish as time permits.

Required Women
アメリカ合衆国
アプリの使用期間:8ヶ月
2020年9月20日

As I work from Germany and also my administration team is in Germany I would like to get a documentation in German language ;-)

midasverlag
スイス
アプリの使用期間:約1年
Metaが返信しました 2020年9月21日

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

2020年10月3日

i just started using this app.i have heard good news about it,i hope it works for me.so far soo good with the set up

OBsaint Closet
イギリス
アプリの使用期間:8ヶ月
2021年3月29日

It was good I liked the app helped me a lot look forward to using it hope it improves my sales thanks heeps

Battens pcs
ニュージーランド
アプリの使用期間:約1年
Metaが返信しました 2021年3月29日

Hey there! Thanks for taking the time to send along a review. I've sent you an email with some resources on how you can further improve your sales using the Facebook app. Look forward to hearing from you if you have any questions! - Jake, Shopify Support

2021年2月21日

todo bien , ha sido una travesia de auto aprendizaje, estara expectacular aue hubiera tutturiales paso a paso como enlazar las cuentas correctamente para no tener problemas de bloqueos y desacrivaciones. gracias

compracete
メキシコ
アプリの使用期間:8ヶ月
2020年11月25日

this app had made facebook disable my facebook account completely and now I don't know if I can get it back. I have submitted a a review request on FB but it says due to staff shortages they may not review my account

Capital Play UK
イギリス
アプリの使用期間:8ヶ月
Metaが返信しました 2020年11月26日

Thank you for taking the time to share your feedback and leave a review. When it comes to account eligibility Facebook has complete control over this aspect so it's great to hear you've gotten in touch with them. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support

2023年7月10日

This application has not been a positive experience and has consumed a considerable amount of time. Despite attempting to resolve issues related to connectivity and verification for over 10 days for now, the problems have only worsened with time. Recently, there was an attempt to start over by disconnecting from Shopify, but this resulted in a complete disconnection of the catalog, making it impossible to reconnect. The app claims that the asset is already connected and directs the user to the commerce manager, which provides conflicting information about the connection and rejections. Numerous attempts have been made to connect, but there is no one to contact for assistance and no response to messages. This is frustrating as I still not authorized or verified on Facebook or Instagram. It is recommended that others avoid this app and focus on their website and email list instead.

WAKANDA
エジプト
アプリの使用期間:8ヶ月
Metaが返信しました 2023年7月18日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support