レビュー (8,226)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2021年12月1日

App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..

Global Free Style
オーストラリア
アプリの使用期間:約1年
Metaが返信しました 2021年12月1日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm more than happy to help resolve the issue that you are facing with the Facebook Channel so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

2020年12月17日

Very helpful and it works surprising because of all the apps don't always work. However, asking is begging

Peachi Chic
アメリカ合衆国
アプリの使用期間:7ヶ月
2020年9月3日

Sehr hilfreich, dadurch hat sich mein Leben verändert und ich habe jetzt 2 Kinder wegen ihnen und eine freundin

2GoodShop
ドイツ
アプリの使用期間:18日
2021年3月11日

I USED THIS app to help me promote my products on social media. I'm quite confused as to how to even make a post. Other than that , all good.

Abundant Earth Collective
アメリカ合衆国
アプリの使用期間:1年以上
Metaが返信しました 2021年3月13日

Thank you for taking the time to share your experience. Your feedback is extremely valuable to us and I want to ensure you are getting the most out of our app. I will be reaching out via email shortly to connect with you. Look forward to hearing back. - Anna, Shopify Support

2023年2月25日

If I could, I would give 0 stars. Have not been working for months, I have tried to solve it by myself and paid other people as well, but the problem hasn't been solved. I have communicated with support from both Meta & Shopify and they just put the ownership of solving the problem to the other. Shop connections are not working at all. The only thing which did work is the pixel, but who cares really... Currently, even the connect account button is not working so it is totally worthless, as I cannot even raise a support ticket after they closed the previous one because they said Shopify needs to fix it. Not to mention 50% of the people I spoke to (Support) were asking me to do the same thing over and over again as if I am an idiot. Very low quality of overall service, core functionality not working.

bea mor
ブルガリア
アプリの使用期間:8ヶ月
Metaが返信しました 2023年5月4日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

編集日:2020年10月6日

I hope that the feed works this time; hate having only the worst early stuff on Facebook. I do love that I have the ability to reach new audiences through Facebook, where people who like colorful art on consumer goods have a carefree shopping experience (we hope).

MiE Designs
アメリカ合衆国
アプリの使用期間:7ヶ月
編集日:2020年12月22日

Ok I had to do a new review update. This sucks! This is made so complicated. Everything I post get some kind warning, not following rules & regulations, goes against the rules but yet, I have all new products and it keeps pulling old products I don't even carry anymore. I have NO clue what I'm doing anymore. Why can't someone just set it up for me so it is done properly and I'm not having to go through all these difficulties.

Ann More products
アメリカ合衆国
アプリの使用期間:7ヶ月
Metaが返信しました 2020年9月16日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年12月28日

I knew nothing and it worked. I hope all the apps are as easy as this one. I have nothing more to say.

Tradewinds West
アメリカ合衆国
アプリの使用期間:17日
2021年2月18日

I use to link my shopify store to my Facebook shop. I read and follow the instruction took some time, but was able to connect.

StoriRose
アメリカ合衆国
アプリの使用期間:7ヶ月
2020年10月20日

great app. very convenient to use. I'd love to recommend to anyone around. It boosts my sales on facebook.

BARMASO
ミャンマー (ビルマ)
アプリの使用期間:17日