レビュー (8,267)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年12月11日

In the Shopify details say everything is fine and then in the general page says the facebook shop and marketing are not connected.

Activewear & Linen basics
スペイン
アプリの使用期間:4ヶ月
Metaが返信しました 2020年12月12日

Thanks for sharing your feedback! That message is referring to the old Facebook Shop and Instagram channels, which are now delisted and inactive. I’ve sent out to an email to you to discuss this further. - Abdalla, Shopify Support

2020年9月12日

Very strict forward. easy to use. But this is the first time I use it. I have not had the chance to see what it can offer and help me to do more business

eMegaBoxx
中華人民共和国香港特別行政区
アプリの使用期間:10日
2020年10月8日

J’utilise cet application car elle es très bien je m’en sert au quotidien car elle es super et facile

STOPFIL
フランス
アプリの使用期間:10日
2020年9月11日

J'ai un compte depuis le début des début depuis des années 1998
Ma vision a évolué avec les décinies de facebook
Good

Connectique
モロッコ
アプリの使用期間:4ヶ月
2021年12月29日

Why is Facebook always finding ways to interrupt the Facebook sales channel? Why is my Channel now disconnected with Shopify? I need to know if I need to keep using this channel or delete it because I'm tired of running into issue after issue.

New Life Fashion, LLC.
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2021年12月30日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the unexpected interruptions you are facing on the Facebook channel. These interruptions often happen when changes are made on Facebook's end so I'm going to follow up with you in an email and see where I can help.

Adil | Shopify

編集日:2022年12月28日

Why cant I connect my facebook page to shopify? This is slowing down my progression for no reason. I get this message when I try to connect my shopify, im in CANADA and i cant connect it, what the hell?:

This account can't be selected because checkout on Facebook or Instagram is only available in some countries. If you want to select this account, go back and choose a different checkout method

EDIT: Please dont tell me to go to facebook customer service, it's impossible to talk to a real person, I don't need that written info, its useless. I need to tal kto a real agent.

theshadesbox
カナダ
アプリの使用期間:4ヶ月
Metaが返信しました 2022年12月28日

Hi There,

Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

2023年10月1日

It's the worst App I've ever used! It can't be possible to get blocked and stay blocked for weeks and getting no help of the support. They block your account and the settings because they think your account would be fake (and I used my private account which I've been using since 2012!). Ridiculous!

TwinRims
スイス
アプリの使用期間:4ヶ月
Metaが返信しました 2023年10月6日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2021年1月13日

I am used to the old version and the new one is way better in any points, it is really simple and well guided

MrPillow™ - Coussin d'Alignement Naturel
フランス
アプリの使用期間:4ヶ月
2022年3月6日

There is ZERO customer support on the Facebook end. I can appreciate that Shopify is at least trying to help, but after months of trying, I am still not able to connect my Shopify store with FB because of a request from years ago to connect my Etsy shop. Even though I no longer have my Etsy shop connected anywhere on within FB's black hole of a backend they call the Commerce Manager. They are monopolizing a service they cannot even support. It's total BS. I'm giving up on trying to connect FB and Insta, sorry Shopify... I really like you guys and would prefer to route my social media to my Shopify store, but FB is making the connection impossible to move forward with.

TheRubbishRevival
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2022年3月8日

Hey there,

Ashley here from Shopify. Thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience with the Facebook support team. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and troubleshoot this further with you.

Ashley l Shopify

2020年10月3日

I used this app to install Instagram. It worked perfect for me.perhaps it can be translated in dutch?

Riekies thuiswinkel
オランダ
アプリの使用期間:7ヶ月
Metaが返信しました 2020年10月5日

Thank you for taking the time to share your review and feedback. I'll be following up with you via email to learn about your experience with the language translation to see how we can improve. - Veena, Shopify Support