レビュー (8,270)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2021年1月20日

Our Facebook Commerce Account for advertising got disabled after switching to this new channel on our first store, back on September. We hired Shopify "expert" but he could not get it fixed. FB would not reply to our requests for a review. The expert suggested we could've been blacklisted by FB, so we should build a new store. On Dec 5 we launched a new store. It was blocked from advertising by FB almost immediately. After almost 2 months and reaching out to Shopify support and hiring a Shopify "expert", there is no solution and Facebook does not reply to our messages. We are not allowed to appeal their decision. All they say is we are non-compliant. So disappointing. Such a waste of time and money!!

Andy's Corner Emporium
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2021年1月22日

Thanks for sharing your feedback! It sounds like you've been through a lot and that definitely sounds like a frustrating experience. I understand that having your ad account disabled by Facebook has a huge impact on a business. In that regard, I’ve sent out to an email to you to discuss this further. I hope to hear from you soon. - Abdalla, Shopify Support

編集日:2021年3月16日

I use this app to share with the world my sense of humor and my atheism in a compassionate way. It would be great if it was easier to transfer data from one account to another.

Satan's Cup
アメリカ合衆国
アプリの使用期間:4ヶ月
2020年9月30日

ITS A VERY GOOD APP, IT GIVES DETAILED INSIGHTS TO MY SHOP AND ITS SALES.I CAN EVEN TRACK EVERY SALE THAT COMES TO MY STORE AND TRACK IT DOWN

Lux Facelift
オーストラリア
アプリの使用期間:10日
2022年4月19日

Getting any kind of tech support is very difficult and often unresponsive. Product categories are a nightmare to find and assign. Everything from looking up orders and payouts to managing inventory is incredibly cumbersome and seems designed to frustrate us as merchants.

Arte Italica
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2022年4月20日

Hey there,

Chris here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Chris | Shopify

2020年9月27日

The app helps me run my business! It's an easy way for customers to be able to directly snag the items they see on my newsfeed!

Shop Laurel Boutique
アメリカ合衆国
アプリの使用期間:4ヶ月
編集日:2020年10月10日

Good app i have comfortably been able to create ads and promote my website efficiciently and with success on facebook. thanks guys

VitalPortaGear
イギリス
アプリの使用期間:10日
2020年10月9日

just started using, so getting familiar for now. i will have to look into it further in order to give more feedback

SOMETHING FROM SOMEWHERE
アメリカ合衆国
アプリの使用期間:4ヶ月
2020年11月28日

I like how facebook and shopify integrate together. I can use it to quickly share and promote my website.

TheSavvyTeacher
アメリカ合衆国
アプリの使用期間:4ヶ月
2023年10月8日

Never been more frustrated with a sales channel in my entire career. Facebook presents lazy and under payed workers doing way less than minimum. Facebook and Instagram ads managers are in complete shambles. Theres way too many problems to be worth any amount of advertising money.

BeautyBloom
ノルウェー
アプリの使用期間:4ヶ月
Metaが返信しました 2023年10月13日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2020年11月29日

A lot easier than I had first anticipated. Which is great for someone computer illiterate. Easy peasy, lemon squeezy

LatinxEyelashes
オーストラリア
アプリの使用期間:10日