レビュー (7,377)

総合評価
4.2
評価レベルごとの件数
  • 評価の65%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年12月29日

So far, so good. I have yet to finish the process. I want to go all the way through and make sure all the functions are working properly. Then, I can give it 5 stars.

Idioma Coffee Roastery
アメリカ合衆国
アプリの使用期間:22日
2024年2月10日

its not working from last 5 days i am trying to connect but the facebook and instgram is not connecting and not giving option to another account

Borcelle
インド
Metaが返信しました 2024年2月16日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2022年7月25日

I have been trying to sync my Shop with Facebook for the past month. When I try to update my phone number, Facebook says they sent me a verification code but I never receive one. I have been doing this periodically, because you are allowed a limited amount of requests for the verification code per day.

Must Love Dogs Hawaii
アメリカ合衆国
アプリの使用期間:22日
Metaが返信しました 2022年7月29日

Hi there,

Vance here from Shopify. Thank you taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to help you work through the phone verification issue you described.

Talk soon!

Vance | Shopify

2020年12月22日

It was good, but I wanted to use my Facebook account, that I’m manager of the same manager account, but I have to use the owner, but it’s okay.

American Clothing
ホンジュラス
アプリの使用期間:21日
編集日:2021年1月28日

Si es un poco confuso al principio tener que cambiar de pag para configurar la pag de business, pero por lo menos en esta primera parte bien, vamos a validar la parte de la creacion de campañas

CIVI DE TODO PARA TODOS
メキシコ
アプリの使用期間:21日
編集日:2021年3月12日

Nice app to use. There is always a room for improvement despite. However, thanks for the great work you do.

healthtrill
イギリス
アプリの使用期間:21日
2020年9月28日

BUGGY PIECE OF S
GET BACK FACEBOOK PIXEL ID FORM Now your social account review will kill your business, congratulations!
No FB social account (Even if you are agency) — NO WORKING SHOP WITH FB Right now I can't reconnect account which is under review because of BUG - A LOT OF STEPS OF POTENTIAL BUGS and ISSUES ADDED WITH THIS APP. BUSINESS GOING TO BE HARDER - THANK YOU SHOPIFY!
HELLO WOOCOMMERCE & CLICKFUNNELS! GET FACEBOOK PIXEL BACK

muust.co
中華人民共和国香港特別行政区
アプリの使用期間:21日
Metaが返信しました 2020年9月29日

Thanks for sharing your feedback! I can definitely understand your frustration with this new change. We work hard to improve our app functionality, so I’d like to look into this further with you. I’ve sent out to an email to you and we can discuss further there. - Abdalla, Shopify Support

2020年11月12日

I've just signed up for it and haven't used it yet! So I don't know what to say...Facebook is a respected platform so I am sure it will work fine.

MaudnLil
オーストラリア
アプリの使用期間:1日
2020年10月9日

Facebook Business Manager is terrible and when you encounter issues there is absolutely zero human support to resolve simple issues - my ad account was disabled (despite not even having tried to run any ads as I was just setting it up). I have spent the best part of my week trying to get my issues resolved and to be honest it has delayed my business launch by a week. Facebook Need to create a dedicated support for this.

my pet lamb
イギリス
アプリの使用期間:21日
Metaが返信しました 2020年10月13日

Thanks for sharing your feedback! I definitely understand the frustration of not receiving support when you really need it. I want to get to the bottom of this with you, and in that regard, I’ve sent out to an email to you. I hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023年9月9日

It will not let me connect Facebook/Instagram to my Shopify Store due to violating their content policy. I only currently have a hat for sale and it is just up there for a test really. I am just getting set up for affiliate marketing. This is crazy! I see no way to discuss or resolve this!

HeyJoes’s Promos
アメリカ合衆国
アプリの使用期間:21日
Metaが返信しました 2023年9月15日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].