レビュー (4,747)

総合評価
3.8
評価レベルごとの件数
  • 評価の62%は5つ星です
  • 評価の15%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2024年1月25日

Useless customer support, unable to connect my shopify to it, and when I DID go through all the account verification it BRICKED MY BUSINESS ACCOUNT FOR "Fraudulent activity" THAT IT FORCED ME TO DO

SaltPixieStudio
アメリカ合衆国
アプリの使用期間:5ヶ月
Metaが返信しました 2024年2月2日

Hi There!

Thank you for taking time to leave a detailed review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can continue supporting you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年5月22日

Je n’arrive pas à mettre en ligne mon application
Deux même facture que le même jour pourquoi ?

Le Monde de la Femme By Kris
ベルギー
アプリの使用期間:2日
2024年2月14日

This is the worst app ever it never connects to the store even after trying 100 times

yoga-vear
アメリカ合衆国
アプリの使用期間:27日
Metaが返信しました 2024年2月16日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年3月3日

We had a terrible experience with setting up facebook. Super shit improve your systems and processes meta were stick with TIkTok.

StayHard Fitness
オーストラリア
アプリの使用期間:3日
Metaが返信しました 2024年3月8日

Hi There!

Thank you for taking time to leave a review. We apologize for the experience you've had so far with set up and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年2月22日

no no no this is so hard to understand

Https://Justfashionista.com/
アメリカ合衆国
アプリの使用期間:約2ヶ月
Metaが返信しました 2024年3月1日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and if you need assistance, we are here to help!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年4月13日

mas de una semana para conectar mi tienda , estoy cansada de esperar

ziana princesa amira
スペイン
アプリの使用期間:約1ヶ月
2024年1月20日

I can't link my store because Facebook has black flaged me from doing business on that platform without reason or explanation. So how do I Uninstall this app from shopify

Flare Fashion
アメリカ合衆国
アプリの使用期間:8日
Metaが返信しました 2024年1月26日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年5月2日

APP NOT COMPATIBLE WITH MY STORE. NOT OPENING

Zenclouds
インド
アプリの使用期間:1日
2024年1月5日

Hi, i have a big problem with this app.
Whit this app my FBpixel collect events only if my shop is setting on the defaul domain.

If I set the shop to use my own activity domain (a third party domain), the pixel stop collect event.
Anyone can help me?

I tried to install/reinstall/clean business manager/verify domain/eliminate cookie banner. Nothing worked. I'm disheartened.

Arp Shop
イタリア
アプリの使用期間:約1ヶ月
Metaが返信しました 2024年1月12日

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年3月13日

Does not work in India.

Finch Life
インド
アプリの使用期間:8日
Metaが返信しました 2024年3月15日

Hi There!

Thank you for taking time to leave a review. Please check back for updates on when we will offer this service in different locations such as India.

Help Center: https://www.facebook.com/business/help/139029445945711

Thank you,
Meta Support