レビュー (9,232)

総合評価
4.2
評価レベルごとの件数
  • 評価の65%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2022年11月28日

bring back old version this one is so bad that i cant even stup my pixel properly. pls bring back previous vers.

Simpativa
セルビア
アプリの使用期間:10ヶ月
Metaが返信しました 2022年11月30日

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need.

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Aaron.

2020年9月5日

c'est un bon service, qui vulgarise bien les processus originaux de facebook pour les débutants. A voir jusqu'ou il est possible de pousser l'app

Prima Care
フランス
アプリの使用期間:22日
編集日:2020年10月21日

i used this app to help me saleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Your Lovely Decors
カナダ
アプリの使用期間:1年以上
Metaが返信しました 2020年10月22日

Thank you for sharing your review. I'll be reaching out via email shortly to see if you need any further assistance with setup, and to provide some resources on how to get started with ads. - Veena, Shopify Support

2020年9月22日

I use this app to help me advertise to potential customers. One actually made the ads on the platform that they provided it was quite easy I am now looking forward to seeing the traffic that it will no bring to my website.

FemiActive31
ジャマイカ
アプリの使用期間:22日
2022年3月12日

I installed app ok, but pixel helper doesn't see pixel installed on my website...also in event manager show no activity. What is wrong with this app ?

Fleurane.ro
ルーマニア
アプリの使用期間:1年以上
Metaが返信しました 2022年3月14日

Hey there,

Ashley here from Shopify. Thank you for taking the time to share your feedback with us. I'm going to follow up with you with an email and troubleshoot this further with you.

Ashley l Shopify

2021年3月11日

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

shopzigs
スリランカ
アプリの使用期間:22日
2023年6月28日

Facebook/Meta is the worst. I have been trying to reach out to support for two month because they shut down my shop on Facebook for a violation that I did not violate. I followed the link to request a review but the button is grayed out on my end and I cannot click it to request a review. I have told them this for TWO MONTHS and have not received any support from anyone. I just started a business and this has been the most frustrating process and it should not be. All I am requesting is help, and as a business owner, I should be granted that request. Plain and simple.

Gift of Thyme
アメリカ合衆国
アプリの使用期間:9ヶ月
Metaが返信しました 2023年7月6日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年1月22日

GANZ SCHLECHT - BEI PROBLEMEN MIT META GIBT ES KEINE LÖSUNGEN UND KEINEN KUNDENSERVICE!

Meta - Facebook und Instagram - sind unerlässliche Tools. Obwohl ich jeglichen Anweisungen gefolgt bin, ist es mir bis heute nicht gelungen,
- dass ich Werbung schalten kann
- dass ich meine Zahlungsmittel verifizieren
- das die Werbeeinschränkungen auf meinen Konten aufgehoben wurden
- ein Ticket zu eröffnen
- das der Kundenservice reagiert und mir eine andere Lösung anbietet als Links, die ins Nirwana enden
- Shopify mit Meta zu verknüpfen

valleygrapes
ドイツ
アプリの使用期間:9ヶ月
Metaが返信しました 2024年1月26日

Hallo!

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchte Ihnen gerne bei einer Lösung behilflich sein.

Bitte kontaktieren Sie unser Business Support-Team über diesen Link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram damit wir kann direkt mit Ihnen Kontakt aufnehmen und sicherstellen, dass Sie das bestmögliche Erlebnis haben.

Danke schön,
Meta-Unterstützung

2020年9月16日

So far most of the setup tasks are seamless. It's just the facebook side that's really complicated. It takes few days to enable the whole process

MatchaEasy
中華人民共和国香港特別行政区
アプリの使用期間:22日
2020年12月18日

Majority of the time it doesn't work, the other times it requires me to reauthenticate, "load cookies".

droplets
アメリカ合衆国
アプリの使用期間:9ヶ月
Metaが返信しました 2020年12月22日

Thanks for sharing your feedback! I can definitely understand how frustrating that may be. It sounds like you might have been experiencing a browser related issue when using the app. I'd be more than happy to investigate this further for you! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support