レビュー (8,298)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年11月3日

still learning the process . would like to see market place connected as well . but great job over all, you are helping millions of people .
thank you

Game of Silver
カナダ
アプリの使用期間:4ヶ月
Metaが返信しました 2020年11月5日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

編集日:2020年9月9日

Slow and convoluted; make it a 1-2-3 step process, i am searching all over the left hand nav bar for buttons to push to verify and check status. Make it easy to roll over, not so byzantine

Anderson Family Farm
アメリカ合衆国
アプリの使用期間:2ヶ月
Metaが返信しました 2020年9月10日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023年8月27日

What was supposed to be a very simple process of linking accounts and verifying information turned out to be one most annoying and painful setup processes for my store yet! The first and the biggest issue that I have with the service was the lack of customer service. I needed to upload documents that verify me as person and my LLC as a legitimate business. The directions were straightforward- simply upload the picture document and hit next; however, no matter how many ways that I went about uploading the documents- the documents were deemed invalid or didn't fit size requirement! Because of this, my business (as I type this) is being flagged and is subject to restriction! All because I cannot upload my required documents. Also I was given a 24hr notice to upload the document or else the account would be restricted; this where the lack of live customer service is beyond infuriating! This is an issue that needs to fixed right away.

ElectraTrendz
アメリカ合衆国
アプリの使用期間:2ヶ月
Metaが返信しました 2023年9月5日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

編集日:2021年2月7日

It was a little confusing when it came to the different accounts needed to set up the channel. The ad (Instagram) account is one of the examples.

Chest Out. Chin Up. (COCU)
アメリカ合衆国
アプリの使用期間:2ヶ月
2020年9月22日

This is my first experience with the FB Commerce store so I do not have an opinion at this time. May be I can submit one later.

Sheerjoys
アメリカ合衆国
アプリの使用期間:4ヶ月
Metaが返信しました 2020年9月24日

Thanks for sharing your feedback! I appreciate you taking the time to write a review! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年9月14日

i started to use this app, i like! but i found some difficult to did a configurated and intalation this tool

Bebê Elegante
ブラジル
アプリの使用期間:2ヶ月
Metaが返信しました 2020年9月15日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023年8月3日

Pas de service clientèle pour répondre à DEUX simples questions :
- "pourquoi mon compte publicitaire est restreint sans raisons"?
- pourquoi je ne peux faire vérifier mon identité pour le débloquer la possibilité de faire de la publicité dans le ad manager.

BABYONCE.ONLINE
フランス
アプリの使用期間:2ヶ月
Metaが返信しました 2023年8月18日

Salut!

Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance commerciale via ce lien afin que nous peut suivre directement avec vous et s'assurer que vous avez la meilleure expérience possible.

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Merci,
[Méta-soutien].

2020年10月29日

I'm really just getting started but I hear it's a very good app. Im very excited to see what I can do with it.

Flava Authentics
アメリカ合衆国
アプリの使用期間:2ヶ月
2020年9月21日

I USE THIS APP TO HELP ME MAKE ADS ON MY SHOPIFY STORE, TO SELL PRODUCTS IN MY WEBSITE AND TO MAKE MARKETTING ADVERTISEMENT.

VISBELLE STORE
アメリカ合衆国
アプリの使用期間:6日
2021年2月5日

The app is well-integrated and generally setup was easy to follow; however, on the Facebook side, there's a lot of business marketing jargon that I don't understand. The entire Business Manager setup was not intuitive and, again, contains jargon that people who are not in the industry will not understand. The Business Manager experience needs an interface update, too. I'm just sitting here hoping things work out and that I didn't sign up for something I didn't know about.

Southeast Ohio Fiberworks
アメリカ合衆国
アプリの使用期間:2ヶ月