レビュー (8,326)

総合評価
4.3
評価レベルごとの件数
  • 評価の66%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2021年4月5日

Realy so glad je découvre et j'en suis ravis de vivre le plein expansion
dans ma vie professionnelle

Fashion Mode Création 89
フランス
アプリの使用期間:約2ヶ月
2020年11月3日

App works fpr Facebook and Instaram integration. Long phase of confirmation, but presumably that has nothing to do with the app :)

iloveffm
ドイツ
アプリの使用期間:約1ヶ月
2021年2月16日

Comecei a usar agora,e to gostando bastante.
Porisso essa nota por enquanto, mais tenho uma ótima impressão do app.

thetecnologia
ブラジル
アプリの使用期間:約2ヶ月
Metaが返信しました 2021年2月22日

Muito obrigado por compartilhar a sua experiência conosco. Fico feliz que esteja gostando aplicativo do Facebook. De qualquer forma eu quero ter certeza que você está tirando o maior proveito possível das funcionalidades do aplicativo e por isso entrarei em contato com você por email em instantes. Espero falar com você em breve. - Anna, Shopify Support

2021年3月9日

J ai des difficulté a me connecte pour faire une publicité de ma boutique j essais toujours j espéré réussir

La-magique-boutique.myshopify.com
カナダ
アプリの使用期間:約2ヶ月
Metaが返信しました 2021年3月11日

Merci beaucoup d'avoir laissé votre avis. Cette situation ne semble certainement pas idéale. Nous nous efforçons d'améliorer les fonctionnalités de notre application, et j'aimerais donc examiner ce problème de plus près. Je vais vous contacter par e-mail et je vais attendre de vos nouvelles. - Lea, Shopify Support

2020年11月23日

Having hard time to setup my Facebook account, in order to connect my pixel account with it, so bad!

Jhunie
カナダ
アプリの使用期間:2ヶ月
Metaが返信しました 2020年11月24日

Thanks for sharing your feedback! I definitely understand how frustrating that may be. I'd love to help! I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support

2022年10月19日

I would have given zero if it was possible. Worst app ever, full of tech glitches for years. Why are you not taking action after so many customers shared the issues? Please hire proper programmers or let the ones you have fix this horrible app. You are losing customers each and every day you postpone addressing the real issue.

Perfumer Dreams
イギリス
アプリの使用期間:約1ヶ月
Metaが返信しました 2022年10月20日

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand that you are running into some issues with your channel, which I would be happy to help with. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

2020年11月30日

Facebook is becoming an important tool for our shop as our online shop is growing. Grace & Green is offering the best organic matcha in Japan. We will expand our business to offer the authentic Matcha green tea!

Grace & Green
日本
アプリの使用期間:3日
2021年3月24日

I just wanted to set up something similar to Kit, but it's taken a while just to get to this point in setting up the Facebook channel. Hopefully, this will work for future postings.

North Meets South Candle Creations, LLC
アメリカ合衆国
アプリの使用期間:約2ヶ月
Metaが返信しました 2021年3月29日

Thank you for sharing your feedback with us. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jamilah, Shopify Support

2021年6月11日

it's not let me connect any of my business manager. there is no issue with my business manager. i thought i will enjoy this service. but i'm completely depressed with this situation. can someone help me to solve this or help me to show where is the exact problem please. i will be grateful with someone's assistance. i promise i will change my review if someone at least help me to get rid from this issue..pleaseeeee

235 AB
アメリカ合衆国
アプリの使用期間:約1ヶ月
Metaが返信しました 2021年6月14日

Hi there!

Thank you for taking the time to share your experience. I completely understand how this can be frustrating. To use the Facebook Channel, there are a few permissions that needs to be in place on Facebook's end first. I will be reaching out to you through email soon with more details and to make sure you are taking the most out of the app.

Looking forward to chatting with you! - Paola, Shopify Support.

2023年2月15日

Absolut zum kotzen, FB Werbeanzeigenmanager ist eine Katastrophe und Shopify will mir immer nur "Facebook" Shops andrehen anstatt sinnvolle Einstellungen an zu bieten.

Teckel Traum
ドイツ
アプリの使用期間:約1ヶ月
Metaが返信しました 2023年5月4日

Hi!
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchten Ihnen bei einer Lösung behilflich sein. Bitte kontaktieren Sie unser Business-Support-Team über diesen Link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram, damit wir uns direkt mit Ihnen in Verbindung setzen und sicherstellen können, dass Sie die bestmögliche Erfahrung machen.

Danke schön,
[Meta-Unterstützung].