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My facebook ad has been restricted. I have do every thing to comply but still not complying. I need details how to go about.
can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back
O app apresenta erros, mesmo desinstalando ele e instalando novamente continua dando erro.
Olá!
Obrigado por entrar em contato e por deixar uma avaliação do aplicativo. O problema que você estava enfrentando no aplicativo do Facebook e Instagram deve ser totalmente resolvido. Pedimos desculpas pelo inconveniente que isso lhe causou. Obrigado por usar o aplicativo!
Atenciosamente,
Steve
I used the app for my business and it is OK. Looking forward to using it for my other businesses as well
wont let me login my intagram account keep saying try back late r why its not working how do i suppose to connect my shop and caloge
Hi there,
William here from Shopify support, thank you for taking the time to leave a review on the Facebook app. I see that you're having trouble with one of your accounts, I can review the account to assist you with this but I'll need to send you a follow up email directly. Please look out for my upcoming email.
William | Marketplaces Support Specialist
Shopify
This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
Meta Support
I used this app for my store. It was easy to install and very user frienldy. Think it works great.
i think this appit is better for help the others to growing the business and take the business very easly and fast
Attention, problem on the selection of the targeting country, you cannot select countries . Problem to be solved as soon as possible !
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you were facing completing the setup of Facebook marketing. The issue with not being able to select a target country has since been resolved. I will also send a follow up email with you to confirm you were able to successfully complete this setup.
Jason | Shopify