Facebook & Instagram , 4.696 recensies

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 62% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 16% recensies zijn 1 sterren
27 december 2020

Within 2 minutes of me installing this app, my whole ad account got banned. Thanks a lot. I'm now lost at where to market my store. Merry. Christmas.

Juniper Lenses
Canada
9 minuten gebruiken de app
Meta heeft geantwoord 28 december 2020

Thanks for sharing your feedback! That definitely sounds frustrating! Facebook handles account integrity issues directly. In that regard, there is a way for you to appeal the ban directly with Facebook for your ad account. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

14 december 2022

installed but showing something wrong, Facebook needs to resolve this issue asap, ......................

kozmen
India
5 minuten gebruiken de app
Meta heeft geantwoord 14 december 2022

Hi there!

Thank you for reaching out and for leaving an app review. The problem that you were experiencing within the Facebook & Instagram app should be fully resolved. We apologize for the inconvenience that this caused you. Thank you for using the app!

Best regards,
Steve

19 maart 2024

Marathon Watch
Canada
Bijna 4 jaar gebruiken de app
Meta heeft geantwoord 21 maart 2024

Hi There!

Thank you for taking time to leave a review.

If you need help from our Business Support team, contact us via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

23 april 2024

#𝑼𝑺𝒉𝒐𝒑
Uruguay
Ongeveer 2 maanden gebruiken de app
26 maart 2024

Veloxifyx
India
14 dagen gebruiken de app
29 april 2024

moizbaba holsters
Pakistan
2 dagen gebruiken de app
5 december 2023

angelez shop
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Meta heeft geantwoord 15 december 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

12 november 2023

Shubham shopping
India
18 dagen gebruiken de app
Meta heeft geantwoord 20 november 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

10 september 2023

leliamae
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Meta heeft geantwoord 15 september 2023

Hi There!

Thank you for taking time to leave a review.

Please contact our Business Support team via this link, if you need assistance: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].