Avaliações (8 226)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 66% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
3 de setembro de 2023

Using Inventory Advanced and Collections to control products available on your Facebook or Instagram is full of defects. Previews will show all products in your Collections, but in the Facebook or Instagram app, only a subset or none of them will show on the app. Meta support hasn't been helpful, as it get passed around and troubleshooting context gets lost...practically have to start all over. Was hoping to increase sales by tagging posts with Products in my store, but this integration is defective and doesn't scale to high number of products and variants.

TIDAL
Estados Unidos
3 days usando a aplicação
Questão respondida por Meta 5 de setembro de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

We're sorry about the experience you've received from support. Please reach out here and we'll get this sorted out for you via the link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

8 de novembro de 2023

Hello , when i do the configuration i can t connect my facebook account and there s an error that said to try again later ,i m trying from days and on mobile and computers but it s not working ,i can I do ?

PixelPlay
Itália
2 days usando a aplicação
Questão respondida por Meta 10 de novembro de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

24 de março de 2021

以前のショップで使用していた時はなかったのに、新しいショップでアプリをインストールしたら、勝手にMessengerが追加された。
商品の連携はしたいが、Messengerはいらない。
削除する方法を教えてくれ。

Geek Jack
Japão
About 19 hours usando a aplicação
16 de novembro de 2020

it was a little challenging because it didnt immediately connect with my business accounts so i have to disconnect everything and start over.

Kidd's Pop Shop
Estados Unidos
About 17 hours usando a aplicação
Questão respondida por Meta 17 de novembro de 2020

Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I'll be following up via email to look into any issues you are currently facing to ensure you are getting the most out of the app. - Anna, Shopify Support

21 de novembro de 2020

I was going to replace the legacy interface to my Facebook shop but this created a new page, I have many existing followers but it would not connect to that page, If you start from scratch it would not be a problem. I also do not like that it appears to require sharing customer contact information, there should be a separate opt-in for customers, I don't want them bombarded by facebook.

Half Moon Stitchery
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Meta 23 de novembro de 2020

Thank you for sharing your feedback! I'd like to hear more about the issues you were experiencing while trying to connect your Facebook page. I'd also like the opportunity to discuss the required permissions the app needs in order to function. I will be in touch via email soon. - Anna, Shopify Support

22 de setembro de 2023

i cant avaible to check my busniness page , can you help me to go through out.

Unleash Gadget
Índia
About 1 hour usando a aplicação
Questão respondida por Meta 29 de setembro de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

6 de novembro de 2024

Via Genius
Brasil
About 1 year usando a aplicação
27 de outubro de 2024

Luca's Kiddy Closet
Estados Unidos
9 months usando a aplicação
2 de setembro de 2024

CaseRealm
Reino Unido
4 months usando a aplicação
12 de setembro de 2024

La Maison Rose
França
About 2 months usando a aplicação