Facebook & Instagram , 4 677 avaliações

Avaliação geral
3,8
Pontuação por nível de classificação
  • 62% das classificações são de 5 estrelas
  • 15% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
23 de março de 2021

Just follow the steps provided and it will help you get going on your store. Keep to the plan of your store

Café Candelario
Estados Unidos
3 months usando a aplicação
Editado a 19 de setembro de 2020

EAST TO USE AND IT REALY BOOST MY ECOMMERCE JOURNEY. IT DID GREAT AND EASY! THANK YOU FOR THIS. GODBLESS!

Seen'nShop
Filipinas
3 months usando a aplicação
20 de dezembro de 2020

fantastic thank-you facebook this really helped get my music career on the go. Can't say enough about it

7ele.vision
Canadá
3 months usando a aplicação
20 de janeiro de 2021

Terrible now! Soon as I updated the app my account is no longer working. This is terrible. Facebook really needs to fix this bug or whatever is wrong. I never had a problem with my account before

7Kouture
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Meta 22 de janeiro de 2021

Thanks for sharing your feedback! I can understand the frustration of not having your account function the way you need it to. I'd be more than happy to investigate this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

11 de abril de 2023

This has been a complete NIGHTMARE. My personal account was hacked and I have lost administrative permissions and now my FB and Instagram shops through Shopify have been blocked. I am losing sales every day because there is no way to reach FB - there is no access to a human being who can help. I have tried to open a new account in my business name and now they claim I am mis-using the platform by using a different name (my business name). I will have to disconnect my Shopify FB and Instagram shops if this can't be resolved. It is the most infuriating thing. I highly recommend insisting that Meta provide access to a human who can help and not just block people who have been hacked. Please f please find a way to help us small business owners. I know I am not the only person who has experienced this. Thank you.

Larkin Lane
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Meta 3 de maio de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

29 de setembro de 2020

hoping this app will help generate more sells to help grow my business and get our name out there in different areas

Allie Raye
Estados Unidos
Almost 3 years usando a aplicação
5 de fevereiro de 2021

I'm new to this and set up was easy. With these tools I'm hoping to get better with digital marketing.

FIRSTAHL
Estados Unidos
3 months usando a aplicação
12 de dezembro de 2020

The app was great, it's facebook's marketing system that is confusing. I am a small business owner trying to do my own marketing. I read through the explanation of how to build an audience and then convert but It would be great if there was a little more information like after how many sales or impressions should I start conversion ads.

Flatts and Sharpe
Estados Unidos
Almost 3 years usando a aplicação
4 de setembro de 2020

This has been easy to use. Still working out the details, but it will definitely help me promote my business.

Michalko Making
Canadá
3 months usando a aplicação
9 de dezembro de 2022

THIS APP SUCKS! This app will not let me connect my Fb and IG because it’s saying I violated a ethics policy which I know for a fact is incorrect. Meta can’t give me an explanation but is recommending I close my shop down and re-open it. I am not doing that but I will delete this app because it’s not serving it’s purpose. I would be careful if trying to use this app.

F3 Apparel
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Meta 12 de dezembro de 2022

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Aaron