Facebook & Instagram , 4 677 avaliações
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I have to really wonder what genius decided to roll this out during the busiest shopping time of the year. My facebook worked just find and now I'm forced to load yet another app to weigh down my store and it doesn't work. When contacting shopify support the support people have the audacity to tell me they provide limited support. IT"S your app. If you don't provide support, who does? It's really outrageous. If I could give this app a zero I would.
Thanks for sharing your feedback! It sounds like you've been through a lot, and I definitely understand your frustration. The Facebook Channel update went live in August and I'd love to assist you with the required setup on our end. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support
Too many errors after adding this. Old pixel is still on fb, unable to edit iOS preferences for new pixel. Unable to change the old pixel in running ads.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with pixel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
I was skeptical but boy was I wrong. Facebook support helped me connect my store even though we hit pitfalls. I would have given up on my own. Really impressed with the level of support.
very good, good very facebook. ok babay,haha.... okok. very ok baby.
good.......................good
The setup was relatively smooth, and easy to manage products. I had some issues where my Shop tab and my products were not appearing on my Facebook page, but Shopify Support was very friendly and helpful.
Thanks for sharing your feedback! I’ve sent out to an email to you to discuss this further. I hope to hear back from you soon. - Abdalla, Shopify Support
ok good experience thank u ok good experience thank u ok good experience thank u ok good experience thank u
excellent application, highly recommended to use it, the configuration is very friendly and understandable, I hope to get to know it more every day.
So far, this app seems very easy to set up and use. I did not have any issues integrating with my store or Facebook page.
It was easy and intuitive. Liked it. I have set up all my catalouges, and I look forward to selling more on facebook.
I like this app makes things so much easier to navigate through things and edits pictures orders visitors and also traffic