Facebook & Instagram , 4 720 avaliações

Very easy to follow up all the instructions. I will certainly take advantage of reaching out to my public.

Here is what happened, I installed the Facebook Sales Channel, I connected my account, I created new Facebook page specially for my website, I created new Instagram page specially for my website, both separate from my personnel one. I tried to create ad campaign following Shopify video instruction, I got violation and Facebook disabled my ad account, I contacted Facebook customer service back and forth for weeks, they asked me for verification for my LLC company, I sent them all the company papers, they asked again to verify ID, I scanned my driver license and sent it to them, they asked for a recording showing what the issue, I recorded everything and send it to them, in the end they said I unfortunately they will not be able to activate that account again. I tried to delete that ad account or disconnect my card it didn't work. I let it go, and create new ad account, I tried to link the current both pages FB & IG they didn't allow it. I contacted Shopify customer support to help me out, they make create new business manager to the account and I needed to create new Facebook page and new Instagram page, I did that, now the verification process again in the other side, I repeated the same process, uploading my company info and my DL, after months and months I have everything or that I was thinking, the products don't sync asking for image link, then they asked for google category link something like that, and I don't have a shop so I need to setup the shop, I tried to setup the shop but can't access the Facebook channel and it was saying "something went wrong try again later" I contact the Shopify customer service again through live chat, and the girl asked me to delete the Facebook Channel and add it again, I did, and now I have to setup again, I connected my Facebook account, but here I'm can't link any of my Facebook pages or Instagram pages because I don't have presence on both platforms, and asking me to create new Facebook page and new Instagram page, a year in this cycle, my stress level to the roof, and I don't want any of your apologies, just try to make it easy for these people over there who try to do something for themselves in this pandemic. Thank you.

I will use this app to do the facebook shop but I never used before. I wish the pop up windows not shows this time, it supposed pop up after use not before.

This app is very supportive and user friendly. I was able to set up my account and products with ease.

i like this app for rating a good review and i am very comfortable now to add an account through shopify.

It's easy to use. Very helpful app especially when marketing on Facebook. HIghly recommended if you are planning to maximize the facebook social media platform!

Extremely user friendly, and easy to set up. Looking forward to expanding our sales channels from just Shopify, to FB and Inst

La instalación desde shopify es super rápida y sencilla, al igual que el servicio técnico de shopify. El gran problema que encontré fue al crear la tienda en Facebook para poder conectarlas. No pude hacerlo hasta del servicio técnico de Facebook me escribieron de manera muy detallada cómo debía configurar la tienda. Más de un mes con esto. Pero estoy feliz porque decidí usar shopify porque sabía que con ellos me sería mas sencillo poder usar las redes sociales con canales de venta.

It is a little bit complicated. It takes me time to understand all the features of facebook, how can i use it at the maximum.

He tenido una buena experiencia con el canal de Facebook, estoy muy contento con la aplicación y la recomiendo.