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Easy to use and easy to setup the store and the catalog without needing support. I recommended it everyone using Shopify.
facebook is the worst company someone can work with, its torturing trying to get this sale channel to work
Hi there,
My name is William from Shopify support, I'm sorry that you've had such a negative experience. I'll reach out to you to discuss the specific challenges that have given you this experience to see if we can overcome them together.
William | Marketplaces Support Specialist
Shopify
Quick and seamless setup with Facebook. I was ready to run ads in a matter of minutes! If you are looking for a quick way to start advertising on Facebook, this is the plugin you need!
I'm not sure of the benefits of using Facebook channel app. Needs more explanation. Thank you for asking
i used Facebook as it is the number 1. Good experience going through the process of setting up. Great & easy to use.
We have HUGE problems activating the PIXEL and getting retargeting and dynamic adds to work. This is a big problem. Products do sync and that part works fine, but without a correct working pixel it is not usable. Contacted support but only receive links to (simple) existing HELP documents. Does anybody experience the same problems and got a solution?
Thanks for sharing your feedback! I can definitely understand your frustration. I'd be happy to investigate your Pixel issue, but I will need more context from you. I’ve sent out to an email to you and look forward to your reply. - Abdalla, Shopify Support
Setting up my Facebook channel was simple and straight forward. We however encountered a problem setting up Instagram.
Easy to install and easy to use. Love the interface and help which is provided to ensure my store looks on point.
I tried to connect Facebook sales channel with my Shopify store and it did not connect. There was a message error after completing the installation saying "There was a problem processing this action. Please refresh the page". After changing many emails during 2 weeks with Shopify support team and speaking with 5 team members, I received an email from Shopify saying that they can't solve this issue because it is from Facebook and they will close my ticket ID. I am disappointed by the support I received. The error appeared on Shopify platform, Shopify should help fixing errors on their platform.
Thanks for sharing your feedback! I can definitely understand and appreciate your frustration. Due to the nature of our app, there is a level of dependency and impact on both ends of the spectrum. However, there are cases where issues that stem from Facebook are reflected in our app, but but do not have a causal relation to the app. It seems our technical team has investigated and ruled this to be the case for your issue. We strongly recommend that you reach out to Facebook's Support team to get that issue resolved. Thank you for your patience and understanding. - Abdalla, Shopify Support
todo fantastico, esta aplicacion es increiblemte esencial para el correcto funcionamiento de tu tienda web.