Avaliações (5 338)

Avaliação geral
4
Pontuação por nível de classificação
  • 63% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
29 de dezembro de 2023

The app is fine however I got several sales during the holidays and since my items are personalized and have custom options I had to track these people down. This however was not as easy as emailing them or reaching out to them through the fB shop. They never either got the messages or they were never sent. I have no idea how you FB can force something on shops that just doesn't work.

Pintody
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Meta 5 de janeiro de 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

6 de maio de 2024

la aplicacion es sencilla y facil de usar lo que me gustaria es que generara reportes de las visitas y estadisticas

Car Part Mall
Estados Unidos
4 days usando a aplicação
30 de junho de 2024

me rechazaron un producto solo por una foto por que aparece una parte de un cuerpo, pero la descripción del producto no viola ninguna norma, deben poner más atención a la validación de imágenes en lugar de enfocarla más en la descripción del producto en cuestión, de ahí en fuera hasta el momento me parece una muy buena aplicación

Avicomshop
México
5 days usando a aplicação
8 de julho de 2024

Boa integração entre a loja e o app

Em Conta Shop
Brasil
22 days usando a aplicação
30 de junho de 2024

muito bom

Top Promoções ACB
Brasil
About 2 hours usando a aplicação
30 de junho de 2024

Excelente

Dolce Balloons Mx
México
4 months usando a aplicação
17 de abril de 2024

great

DwellWell
Estados Unidos
About 2 months usando a aplicação
10 de fevereiro de 2024

All good yet!

HR Custom T-shirt Print
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Meta 16 de fevereiro de 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

31 de janeiro de 2024

We have tried many times to contact Facebook & instagram team to review our case ID 736099217981472 and 1298933490803939 but it is almost many months since we haven't got any answer so we regretfully have to rate you low. i hope this review is read by some one at Facebook and they take necessary action so that we may revise our review.

Brands of PK
Emirados Árabes Unidos
2 months usando a aplicação
Questão respondida por Meta 2 de fevereiro de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue assisting you with a resolution to your current cases.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

3 de julho de 2024

As soon as I connected Shopify to Facebook and IG, both the social media accounts got restricted

PetQlo
Austrália
18 minutes usando a aplicação