Avaliações (8 717)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 66% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
20 de junho de 2023

If I can give minus stars I will.

The support and service are so bad that the only thing those CS reps care are to close the case ASAP instead of helping you to actually solve the issue. I had an issue with the business account, the CS reps kept changing and every time there was a new reps I had to explain everything all over again and it's literally without any progress or solve my business account issue or whatsoever and they just closed the case because the case was more than 48 hours! At the end I figured out myself to fix the account issue.

And now, I am stocked in the process of verify my business despite by providing all the legal documents to them they kept asking for more info, seriously?! What more company legal info you will need to verify a company? Company registration document, check! But No from FB. Company Bank Account Statement, Check! But No from FB. Company Director's resident document, Check! But No from FB!

I tried to contact FB to figure out this matter for too many times, but no answer no feedback, VERY typical FB, bad service, poor product, simply don't care individual merchants.

GLAMOURPURRS
Reino Unido
10 meses usando a aplicação
Questão respondida por Meta 27 de junho de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

19 de dezembro de 2020

This is a great platform for professionals and entrepreneurs and those who are learning like me. thanks

Btcycollections
Estados Unidos
Quase 2 anos usando a aplicação
1 de dezembro de 2020

I' am traying and learning how to enjoy using this app. Thankyou for you help. I wish to have any recommendation

mimitosduque
Estados Unidos
Quase 2 anos usando a aplicação
29 de outubro de 2020

Super great, fast, reliable, and they make me input 100 characters for this honest review that I don’t know what else to say

Camimi Designs
Estados Unidos
Quase 2 anos usando a aplicação
27 de outubro de 2020

With following directions, this app is easy to install. I have not had it long enough to give complete experience but so far so good.

Ego Kouture
Estados Unidos
Quase 2 anos usando a aplicação
13 de março de 2021

l'application est parfait, intuitif, une connexion immédiate, par contre très déçu car le compte facebook est désactivé et on nous informe pas et on nous explique pas pourquoi et comment faire

Adonis style & beauté
França
Quase 2 anos usando a aplicação
26 de janeiro de 2021

It’s a good app to use it helps guide traffic to your website. Even gives tips on how to grow your online business

Supreme Illionaires
Estados Unidos
Quase 2 anos usando a aplicação
Editado a 23 de fevereiro de 2021

I enjoy the fact that this app will help integrate sales as well as easy access to my store in a smooth process I was well informed by the Shopify staff on what to do and everything went smoothly

Cosmochix Cosmeticz
Estados Unidos
Quase 2 anos usando a aplicação
17 de setembro de 2020

estuve esperando mucho tiempo esta actualizacion, ahora explorare todas sus funciones para saber si cumple con mis expectativas
genial!

Minimalista Muebles
México
Quase 2 anos usando a aplicação
Editado a 13 de novembro de 2020

Best app ever Since 2017 we doing marketing FB but still our account not eligible for instagram shop

Look Ethnic
Índia
Quase 2 anos usando a aplicação