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I received no response when I contacted FB for support and then received an email inquiring how the support process was
Hi there,
William here from Shopify support, thanks for taking the time to leave a review on our app. I see that you've had some trouble getting the answers to your questions, I'll reach out to discuss with you and hopefully we can get to the bottom of this together.
William | Marketplaces Support Specialist
Shopify
It was exciting and enjoyed what I needed help with , without too much trouble. Would recommend this to anyone.
easy to set up pretty cool and everything went through smoothly. adding items afterwards was easy as well
I get an error that reads "Sorry, something went wrong". For what ? is my fault or no ? And when the problem will be resolved ? (Part 2)
After a answer, i confirm the problem stay. Impossible to fix my pixel and connect my shop to facebook after 3 days of waitings. Many people have the same problems and it prevents us to run our business. So when the problem will be resolved ?
Hi There!
Aaron here with Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the issue that you described. Can you please try again to confirm that everything is now working for you?
If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you,
Aaron
IT was easy to install the FB pixel into my stores site! This easy to follow and read step by step instruction guide helped me alot!
Trying to get my Shopify Products on social media. So far everything seems to work well. Only tried Facebook so far.
UNA EXCELENTE APP RECOMENDADA
¡Hola!
Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!
Gracias,
Meta soporte
This app very nice for customer. Thank you so much for people who created this app. I hope that ...
My experience trying chnge the Pixel was good. Because I just click to next, but I´m not sure because I did´t test yet.
Ainda está confuso pra mim, mas parece que a ferramenta funciona muito bem. Gostei também da adição de recursos.