Facebook & Instagram , 4 682 avaliações

Avaliação geral
3,8
Pontuação por nível de classificação
  • 62% das classificações são de 5 estrelas
  • 15% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
Editado a 25 de outubro de 2023

Can't use the app. Loading spinning circle goes on forever. Just loads and loads, never actually opens the app.

KAMINO
Estados Unidos
3 months usando a aplicação
Questão respondida por Meta 27 de outubro de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience you're experiencing with the app and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

23 de agosto de 2023

All of my Shopify products had became grey and I was no longer able to tag any of my approved products on my IG posts

madebymashumaro
Canadá
About 1 year usando a aplicação
Questão respondida por Meta 25 de agosto de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

10 de agosto de 2023

terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.

Euro Speed Parts
Austrália
2 months usando a aplicação
Questão respondida por Meta 18 de agosto de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

1 de agosto de 2023

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of

Your One Stop Shop
Estados Unidos
3 days usando a aplicação
Questão respondida por Meta 18 de agosto de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

26 de setembro de 2023

hello sir , my facebook account is not currently active to shopify store . plz help me. this problem

#daily fashion hub
Índia
14 days usando a aplicação
Questão respondida por Meta 29 de setembro de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

24 de dezembro de 2023

Ua vez que conectas tu cuenta de facebook no te da la opcion de retroceder si te equivocaste de cuenta, sigo intentanto y nada.

Dream Shopping
Chile
3 days usando a aplicação
Questão respondida por Meta 29 de dezembro de 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

7 de junho de 2023

When i try istall this app i always get this error. "oops. something went wrong." It doesn't work succesfully. I just install once but i didn't install 2nd time this app. It crashed.

kelebekbuket
Turquia
4 months usando a aplicação
Questão respondida por Meta 14 de junho de 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

20 de julho de 2023

i have tried this 2 different times in total since i started my business ans this by far is so unnecessary steps, I followed every step just to connect facebook so all my platforms are sync but forget this facebbok connection it is one huge headache

Divine Sanctuary Healing LLC
Estados Unidos
2 months usando a aplicação
Questão respondida por Meta 28 de julho de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

30 de novembro de 2023

UNA EXCELENTE APP RECOMENDADA

Mi tienda
Equador
4 months usando a aplicação
Questão respondida por Meta 15 de dezembro de 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

20 de outubro de 2023

Facebook is one of the worst companies I worked with. NO CUSTOMER SERVICE WHATSOEVER. I am trying to stay away

Erevos
Canadá
About 1 month usando a aplicação
Questão respondida por Meta 27 de outubro de 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support Team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support